James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

James Cook Hotel Grand Chancellor

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Buffet
Concierge desk

Overview of James Cook Hotel Grand Chancellor

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Popular LocationWellington Central Business District1 min walk
  • Popular LocationSojourn Café & Bar1 min walk
  • Popular LocationWellington Station10 min walk
  • AirportWellington (WLG-Wellington Intl.)17 min drive

Room options

Suite

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

Terrace Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Central Business District - 1 min walk
  • Lambton Quay - 7 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • Collective Coffee Shop - 2 min walk
  • McDonald's - 7 min walk
  • Starbucks - 5 min walk
  • Lazy Juan - 1 min walk
  • Two Grey - Café, Bar & Eatery - 4 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

How close is James Cook Hotel Grand Chancellor to the airport?

James Cook Hotel Grand Chancellor is 5 mi (12-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Apr 28, 2024 start from $76.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Cook Hotel Grand Chancellor have an airport shuttle?

Airport shuttle services are not available at James Cook Hotel Grand Chancellor.

How close is James Cook Hotel Grand Chancellor to the beach?

This hotel is 1.5 mi (7-min drive) from Oriental Bay Beach and 6 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does James Cook Hotel Grand Chancellor offer free breakfast?

Free breakfast isn’t provided at James Cook Hotel Grand Chancellor, but buffet breakfast is offered for a fee of NZD 35 for adults and NZD 17.5 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at James Cook Hotel Grand Chancellor?

No, there is no casino at this hotel.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at James Cook Hotel Grand Chancellor?

Free parking is not available at this hotel. Self parking is available for NZD 30.00 per night.

Does James Cook Hotel Grand Chancellor have a pool?

James Cook Hotel Grand Chancellor does not have a pool.

Does James Cook Hotel Grand Chancellor have a restaurant?

Yes, there are 2 restaurants on site.

Does James Cook Hotel Grand Chancellor have a spa?

There are no spa services available at this hotel.

How close is James Cook Hotel Grand Chancellor to downtown Wellington?

James Cook Hotel Grand Chancellor is 0.2 mi away from Wellington.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1031 reviews" "
Rating 8 - Good. 373 out of 1031 reviews" "
Rating 6 - Okay. 114 out of 1031 reviews" "
Rating 4 - Poor. 48 out of 1031 reviews" "
Rating 2 - Terrible. 29 out of 1031 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, Charleston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff and great bar!
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in the centre of the city, we spent three nights here. The staff were friendly and helpful. The rooms are comfortable and clean. It was very quiet at night which allowed for good sleep. We would definitely stay here again.
Stayed 3 nights in Jan 2024

6/10 Okay

MARGARET

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have always enjoyed my stays at James Cook. The staff have been friendly and ready to help. I am sorry to say that it was not this time. The check-in staff did the job but no more. The same person also checked us out 3 days later. Was not asked about our stay and whether we enjoyed it or not. Was not interested at all. Very dissapointed. The other reason we have enjoyed in past was the dining was buffet service. Now I understand that at the moment this is not possible but the al a carte menu is very expensive for the service and meal. We chose not to eat there either for breakfast or dinner.
Stayed 3 nights in Jan 2024

6/10 Okay

Donna-Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024

8/10 Good

arnel

Liked: Cleanliness, amenities
Area
Stayed 1 night in Jan 2024

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness
Great location in the heart of Wellington, close stroll to the waterfront, cable car, Te Papa, eating places. Property is a bit tired.
Stayed 5 nights in Jan 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Parking option was important to me
Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Terrace rooms showing their age, with no power points near the beds. But excellent value for money.
Stayed 1 night in Jan 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024