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4.4 out of 5

"Pool and hot tub weren't available. " More

By a verified traveler on Sun 22 Aug 2021

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Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Jan 1 - Jan 2

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, West Bend, WI ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, West Bend, WI

Everyone (9) Family (4)
5 out of 5

Posted by on May 23, 2022

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2 out of 5
We weren't told the pool and hot tub would be closed for renovations. When we checked in, we were given a king room when we reserved a double queen. We did get it switched but were told we were lucky as this was the last one available. This is the second time this has happened to us at this property. The breakfast has definitely taken a down turn. Used to be a hot breakfast, now microwave or toaster.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by Kathy

Dear Sherry, Thank you for your review. We are working on the overbooking issues that have been going on via third party bookings. The continental breakfast will be back in the coming new year.

5 out of 5

Posted by on Nov 30, 2021

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5 out of 5
Pool and hot tub weren't available.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Kathy

Dear Anonymous, We do thank you for your wonderful review and also apologize that these amenities weren't available during your stay.

4 out of 5

Posted by on May 21, 2021

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Comment from Hotel Management

May 31, 2021 by dklein

Dear Valued Guest: Thank you for your feedback. We appreciate the great score that you gave the hotel. I will pass it onto the team. I hope that when you are in the area again, you will consider staying at our hotel.

5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 27, 2020 by dklein

Thank you for the great review. I hope on your next visit into the area, you will be joining us again

5 out of 5
I kicked the outside fireplace. Very nice. The place needs updating, but that is already in the works. I would definitely come back.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 16, 2019 by dklein

Thank you for the kind words. Sounds like you enjoyed the fireplace. It is a great place to relax after a busy day. The new Ownership is planning on doing extensive renovations to the property this winter, which will be very nice when it is completed. We are looking forward to your return to visit.

5 out of 5
Property was beautiful - need parking for larger vehicles

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 17, 2019 by dklein

Thank you for your kind words. We are pleased you enjoyed your stay at our property. I hope that when you are in the area again, you will stay with us again.

4 out of 5

Posted by on May 21, 2019

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Comment from Hotel Management

May 24, 2019 by Tim B. General Manager

Thank you for the review- we are happy you enjoyed your stay and hope to see you again soon!!! Kind regards,

5 out of 5
Pool and whirlpool were both nice and warm. We had them to ourselves. Staff was nice. Breakfast was great.

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 22, 2019 by Tim B. General Manager

Thank you for the 5 STAR review!!! We are happy you enjoyed your stay and hope to see you again soon!!! Kind regards,

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.