Property was welcoming, clean, neat, comfortable, 2nd floor, relaxing.
The only thing that wasn't good was the check in process. 4pm was check in and i came in town @ 3:15pm. I had already communicated with the host 3x earlier in the day and once 2 days prior to the arrival time, about not having the check-in information yet. (Replies that i got responses to. . . We will get those to you. . .. we are having dfficulty with Vrbo) we changed plans due to not being able to check in @ 4 and had to do other things first. This was stressful for the 3 hrs driving, not knowing if we would have a place to stay.
@ 5:40 i did receive a phone call from the lady host who sent the instructions in a text, while i was on the phone. She was curtious, professional, and handled everything well.
I just wish i could have had this info prior to check in.
Overall a nice 2 bd 2 bath apartment for a stay in West Des Moines.