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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5-star property
35 Hospitality Way, White Haven, PA 1-855-201-7819
3.3 out of 5
See all 15 travelocity Reviews

"It was a nice property, big parking lot, staffing was friendly also " More

By a verified traveler on Tue 06 Sep 2022

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this White Haven hotel

In White Haven

Within 6 miles (10 km) of this hotel, you'll find Hickory Run State Park and Lehigh River. White Haven South Trailhead and White Haven North Trailhead are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a sauna. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Free self parking, laundry facilities, and barbecue grills are also on offer.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$68* Per night/room Oct 9 - Oct 10

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Romantic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Pocono Resort Conference Center - POCONO MOUNTAINS ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pocono Resort Conference Center - POCONO MOUNTAINS

Everyone (9) Couples (3) Family (1)
3 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 23, 2023 by Front Desk.

Thank you for review.

3 out of 5

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jul 8, 2023 by Front Desk

Thank you for you review.

2 out of 5
This hotel gave us a room with a broken heater when it was below 20 degrees outside. They had to give us a portable heater so that we did run the risk of getting sick during the night. The next day, our door wouldn't open, and we had to transfer rooms. The room we moved to had broken walls, black mold on the ceiling and roaches in the tub. We literally ran out of the room on Monday due to my fiancee and I feeling ill and forgot something in the room. When we called the hotel to ask about it, they never returned our calls and hung up when we identified ourselves. We will NEVER go back there.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 17, 2023 by Front Desk.

Thank you for Review.

4 out of 5
It was a nice property, big parking lot, staffing was friendly also

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 8, 2022 by Anthony P.

Thank you for your review Starr. We are pleased to hear you stay went well and our staff made a good first impression. We hope you do come back and visit should you find yourself in the Pocono Mountains in the future.

5 out of 5
I love the peace of mind and silence. The nature of just listening to the crickets at night lol. The best part was having a great sleeping experience.

Posted by on Aug 30, 2022

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Comment from Hotel Management

Sep 8, 2022 by Anthony P.

Thank you for the review Omar. We are located in a quite area and the surrounding nature is a beautiful view to wake up to. We are pleased to hear your sleep was good and we look forward to having you visit again soon.

4 out of 5

Posted by on Feb 23, 2022

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1 out of 5

Posted by on Oct 28, 2021

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4 out of 5

Posted by , from DELMAR on Oct 18, 2021

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4 out of 5
OK

Posted by on Jun 29, 2021

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5 out of 5
It was under construction and elevator was out. Staff was great

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 25, 2020 by Fred

Thank you for staying with us.

About the Pocono Resort Conference Center - POCONO MOUNTAINS

Location 35 Hospitality Way, White Haven, PA 18624

Renovations + Closures

This property is closed from September 16 2023 to September 17 2023 (dates subject to change).

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Sauna

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Sauna

Property Features

Pocono Resort Conference Center - POCONO MOUNTAINS offers its guests an indoor pool and a sauna. Public spaces have free WiFi. Event space at this hotel measures 7750 square feet (720 square meters) and includes a conference center. Barbecue grills, a vending machine, and laundry facilities are also featured at the business-friendly Pocono Resort Conference Center - POCONO MOUNTAINS. Free self parking is available. The property offers extended parking privileges. This White Haven hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 7750 sq ft of conference space
  • 720 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Spring water bath
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, pool towels are not available the property.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Rollaway bed fee: USD 20.0 per day
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
  • Quality Inn Pocono Resort Lake Harmony
  • Quality Pocono
  • Quality Pocono Lake Harmony
  • Pocono Resort Lake Harmony
  • Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.