Skip to main content
Beginning of main content

Enter dates to see availability

4.8 out of 5

"The staff was friendly & helpful. Comfortable rooms " More

By a verified traveler on Sat 04 Jan 2020

Hotel Description

4-star eco-friendly hotel near The Westchester Mall

Central White Plains getaway

Stay at this White Plains hotel and you'll be within half a mile (1 km) of The Westchester Mall and 2 miles (3 km) of Westchester County Center. Purchase College and Capitol Theatre are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 402 guestrooms also offer free WiFi and LCD TVs with cable channels. 24-hour room service, premium bedding, and free newspapers are also available.

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$137* Per night/room Oct 3 - Oct 4

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Crowne Plaza White Plains - Downtown ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza White Plains - Downtown

Everyone (8) Family (2)
5 out of 5
The staff was friendly & helpful. Comfortable rooms

Posted by on Jan 4, 2020

Was this review helpful to you?
5 out of 5

Posted by on Dec 29, 2019

Was this review helpful to you?
5 out of 5
Wonderful staff, comfortable room. Room service food very good

Posted by on Oct 8, 2019

Was this review helpful to you?
5 out of 5
Friendly staff, open layout easy to navigate. Comforatble public seating. Good food.

Posted by on Jul 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 10, 2019 by G

Thank you for participating in our guest satisfaction survey regarding your recent visit to Crowne Plaza White Plains! We pride ourselves on going the “extra mile” for our guests in providing products and services that are superior in the industry. Please do not hesitate to contact me in the future if you are returning so that I may personally ensure that you will enjoy memorable stay, from the moment you are on property. Thanks again for choosing the Crowne Plaza White Plains. Sincerely, Georgia Sewell Asst. Front Office Manager

5 out of 5

Posted by on Feb 10, 2019

Was this review helpful to you?
4 out of 5
Great location, very good breakfast, comfortable beds

Posted by on Jan 18, 2019

Was this review helpful to you?
5 out of 5
The evening desk manager, John, was incredibly helpful!!! He even made sure I knew exactly how to access the parking. He also helped me with directions to where I was working that day. He was so friendly and kind, he truly made my short visit a wonderful experience. And the room was comfy and clean, so that was nice too!

Posted by , from Grand Rapids on Oct 18, 2018

Was this review helpful to you?
5 out of 5
Perfect location for our visit, enjoyed 12th floor executive level lounge for breakfast.

Posted by on Jun 14, 2018

Was this review helpful to you?
5 out of 5
Cons: Breakfast is not included when you stay at this hotel. I book this Hotel because it showed on online that breakfast is included with stay.
It was a good experience overall. The only is that Hotel advertises breakfast at that is not included in your stay that is misleading.

Posted by on Dec 12, 2017

Was this review helpful to you?
4 out of 5

White Plains NY

I really wish hotels would stop using scented soap. The tissues were of poor quality, very rough Also the pillows are too plump, there should be some that are thinner for us older people with neck issues

Posted by on Jul 9, 2017

Was this review helpful to you?

About the Crowne Plaza White Plains - Downtown

Location 66 Hale Ave, White Plains, NY 10601

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Property Features

Crowne Plaza White Plains - Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Crowne Plaza White Plains - Downtown. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star White Plains hotel is smoke free.

  • 402 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Westchester County Airport (HPN) (11.6 km / 7.2 mi)
  • Train station: White Plains Metro-North Railroad Station (2.3 km / 1.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza White Plains - Downtown offers 402 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.

Whisk - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6 AM to 10 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Self parking fee: USD 18.00 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel White Plains Downtown
  • Crowne Plaza White Plains Downtown
  • Crowne Plaza White Plains Downtown Hotel White Plains
  • Crowne Plaza White Plains Downtown Westchester County, NY
  • White Plains Crowne Plaza
  • Crowne Plaza White Plains Downtown Hotel
  • Crowne Plaza White Plains
  • Crowne Plaza White Plains - Downtown Hotel
  • Crowne Plaza White Plains - Downtown White Plains
  • Crowne Plaza White Plains - Downtown Hotel White Plains

You should know

  • Crowne Plaza White Plains - Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Audubon
url importing http://travel.travelocity.com/White-Plains-Hotels-Crowne-Plaza-White-Plains---Downtown.h9979-p2.Hotel-Reviews?rm1=a2&
There was an error importing /White-Plains-Hotels-Crowne-Plaza-White-Plains---Downtown.h9979-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/White-Plains-Hotels-Crowne-Plaza-White-Plains---Downtown.h9979-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.