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Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Desk, laptop workspace, blackout drapes, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
1,000 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

AirportWhite Plains, NY (HPN-Westchester County)8 min drive
Popular LocationWestchester County Center9 min drive
Popular LocationCudner-Hyatt House Complex11 min drive
Popular LocationRye Playland14 min drive

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About this area

West Harrison

Located in West Harrison, HYATT house White Plains is in the suburbs and near the airport. Capitol Theatre and Westchester County Center are cultural highlights, and travelers looking to shop may want to visit The Westchester Mall and New Roc City. Don't miss out on a visit to Rye Playland.
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Popular Location

What's nearby

  • Westchester County Center - 9 min drive
  • Cudner-Hyatt House Complex - 11 min drive
  • Rye Playland - 14 min drive
  • Iona College - 17 min drive
  • Lyndhurst Mansion - 21 min drive

Getting around

  • White Plains Metro-North Railroad Station - 12 min drive
  • AirportWestchester County Airport (HPN) - 8 min drive

Restaurants

  • H Bar – Pool-view bar. Serves light fare daily.

About this property

HYATT house White Plains

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a snack bar/deli, a spa tub, and a 24-hour business center are onsite. All 187 rooms offer free wired Internet, iPod docks, and flat-screen TVs with DVD players. WiFi, coffee makers, and free weekday newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Shuttle services
Fitness facilities
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Free RV/bus/truck parking
  • Electric car charging station
  • Free area shuttle up to 5 miles

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (2360 square feet)

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Renovated entire property - July 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50
Dogs only
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100. per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
4.3
Excellent
5 - Excellent
494
4 - Good
271
3 - Okay
101
2 - Poor
24
1 - Terrible
24

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Happy face iconLiked: Property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
They have the best staff, especially at the front desk ! The rooms are beautiful. Great stay !
Stayed 1 night in Jun 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2020

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