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"Bathroom, no counter space, drape not repaired,had to call for bath towels, which did not receive in time, someone banged on door several time and yel ... " More

By a verified traveler on Thu 13 Jun 2019

Hotel Description

4-star hotel near Capitol Theatre

Heart of Rye Brook

You'll find Capitol Theatre and Purchase College within 3 miles (5 km) of this Rye Brook hotel. Clay Art Center Gallery and Manhattanville College are also within 3 miles (5 km).

3 indoor tennis courts

3 indoor tennis courts, an outdoor pool, and a fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Enjoy the sauna and perks like a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 445 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with digital channels. Other amenities include iPod docks, Netflix, and refrigerators.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$128* Per night/room Apr 2 - Apr 3

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Westchester ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Westchester

Everyone (6) Couples (1) Family (1) Other (1)
4 out of 5

Posted by on Dec 26, 2019

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4 out of 5

Posted by on Dec 22, 2019

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3 out of 5
Bathroom, no counter space, drape not repaired,had to call for bath towels, which did not receive in time, someone banged on door several time and yelled something, looked like maintenance people with blue shirts on

Posted by on Jun 13, 2019

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5 out of 5

Posted by on Feb 17, 2019

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5 out of 5

nice place ,close to the Capitol Theater ,shuttle

Pros: friendly staff , free shuttle
Location: capitol theater
great place if you are going to the Capitol Theater

Posted by , from vt on Mar 22, 2017

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2 out of 5

below average

the room was handicap the bathroom floor was always wet no vanity did not change sheets for three days,never cleaned coffee machine no lights in parking area etc

Posted by on Nov 28, 2016

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5 out of 5

Very nice hotel close to The Capitol Theatre

The hotel had a huge parking lot to park in for free. The staff was very friendly and helpful. The room was very large and clean. The bed was very comfortable. The pool facilities were clean and there many towels to choose from! The food was excellent, and you cannot beat the location!

Posted by , from auburn, new york on Dec 13, 2015

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5 out of 5

Pristine, customer-centric, convenient location

Pros: Customer service, cleanliness, the we care and are genuinely interested in having you as a customer attitude.
Cons: The price seems high, but it is par for the area. The walk from the parking lot is a long one if you are in the rear right of the hotel.
Location: NYC is a quick jaunt. Westchester and Fairfield county CT are impressive three season areas of the Northeast. Tis a bit cold in the winter.
It's always a pleasure to return to a hotel where the staff knows your name, greets you with a smile, has already looked up your Hilton Honors number without you providing it to them, presents you with an immaculate room, an uninterrupted nights sleep, a hearty breakfast and a decent cup of coffee. I've stayed here on many occasions as it is the halfway point between my home and my work and family in NYC. I keep looking for reasons to go back. Thank you, Hilton Westchester!

Posted by , from Connecticut on Oct 1, 2015

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1 out of 5

I really recommend you find somewhere else to stay...

Cons: Nothing close, No free Internet
Where to begin? Been expecting a call and/or email from the GM that has yet to materialize. Bottom line is the room was atrocious; damp carpet that smelled really bad of mildew or stinky gym shoes, mold in bathroom tub/shower, toilet that kept stopping up (2x over 48 hrs), TV that didn't work (just installed HD, they were having 'issues' per the toilet repair guy), had to constantly request coffee for room, ice bucket never (not once in 5 days until I requested it specifically) cleaned out/new plastic bag liner left for it, no fresh glasses each day, the A/C was NOT working well at all - made note of this with the front desk each day I was there...never any better. When I say the room and carpet were damp I'm really not kidding...our clothes were damp, the towels were damp, the paper goods we had in the room literally curled up at the edges, everything was damp, soggy and stale. We were offered a room change and did take it (from 2001 to 2003 in the Westchester Wing) but it made no difference. In addition, a bellman was suppose to help us move rooms but we would still be there waiting on someone - ended up doing it ourselves. Finally, upon check-in we were told where the room was and that 'we would find it' - no offer of a cart, bellman, etc. We hauled our luggage all over creation and finally located the room. Last comment; ice machine on our floor did not work the entire time we were there (5 nights).

Posted by , from Houston, TX, USA on Aug 17, 2012

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4 out of 5

Comfortable hotel with decent rooms.

Pros: Close restaurants, Quiet, clean
My family and I have stayed here multiple times over the past 4 years. I have found it to be a clean and decent hotel. Depending on the time, it can be a bit pricey but that's NY. We love the pool and there's enough room in the room for the kids, myself, and my wife. Staff has always been warm and friendly. Wireless in the rooms is spotty but that's the only drawback. We'll stay here again.

Posted by , from Salinas, CA on Sep 25, 2011

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Property Features

As a guest of Hilton Westchester, you'll find an outdoor pool, indoor tennis courts, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34000 square feet (3159 square meters). An area shuttle and a train station drop-off service are free. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Westchester. Parking is available for a fee. This 4-star Rye Brook hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 8 levels
  • 34000 sq ft of conference space
  • 3159 sq m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free RV, bus, truck parking

Transport

  • Airport: White Plains, NY (HPN-Westchester County) (13 km / 8.1 mi)
  • Train station: White Plains Metro-North Railroad Station (8.5 km / 5.3 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Free RV/bus/truck parking; valet parking and self parking available for a surcharge

Room Amenities

Hilton Westchester offers 445 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Rye Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Harth - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include indoor tennis courts, an outdoor pool, a sauna, and a fitness center.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails on site

Spa Services

  • Manicures and pedicures
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 6 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 22 for adults, USD 8 and USD 11 for children (approximately)
  • Self parking fee: USD 4.00 per day
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Westchester
  • Hilton Westchester Hotel
  • Hilton Westchester Hotel Rye Brook
  • Hilton Westchester Rye Brook
  • Westchester Hilton
  • Hilton Rye Brook
  • Hilton Westchester - Rye Brook Hotel Rye Brook
  • Hilton Westchester Westchester County, NY - Rye Brook
  • Rye Brook Hilton
  • Hilton Westchester Hotel
  • Hilton Westchester Rye Brook
  • Hilton Westchester Hotel Rye Brook

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.