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4.1 out of 5

"Hallway floors filthy. As a former New Yorker, I was told this is how N.Y. hotels are. This was the first time staying at a N.Y. hotel. I was given ... " More

By a verified traveler on Sun 03 Oct 2021

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Hotel Description

3-star hotel near Empire City Casino, connected to a shopping center

Heart of Yonkers

Your stay at this Southeast Yonkers hotel places you within 2 miles (3 km) of Empire City Casino and Yonkers Raceway. Van Cortlandt Park and Sarah Lawrence College are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

The 155 guestrooms feature comforts like Tempur-Pedic beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and MP3 docks. Housekeeping is available on request.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$156* Per night/room Dec 20 - Dec 21

Two Queen Beds (No Sofa Sleeper)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (No sofa bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place New York/Yonkers ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place New York/Yonkers

Everyone (10) Couples (3) Family (7)
3 out of 5
Hallway floors filthy. As a former New Yorker, I was told this is how N.Y. hotels are. This was the first time staying at a N.Y. hotel. I was given a room with frosted windows. Could not see shadows even. I had to have changed immediately. Staff very accommodating. Again the floors were filthy. My Dr. explained the homeless were put into the NY hotels. Will stay somewhere else next year.

Posted by on Oct 3, 2021

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3 out of 5
The property was close to major highways, food and shops which is a plus. The room had stained rugs, sofa and window blinds. I’ve stayed here 3 years ago and was disappointed with so many visible stains on rugs and furniture making the room feel dirty. The AC was very loud and made the room somewhat damp but was operational. The staff was nice and accommodating.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jul 27, 2021 by GM

Thank you for your rating.

3 out of 5
Great location, easy to get to. Staff were great. Could walk to restaurants and shopping. Room showed some wear and tear though. Not as clean as other Hyatt Places that I have been to. TV didn't work.

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 5, 2021 by GM

Thank you for your rating.

5 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

May 5, 2021 by DOS

Thank you for your rating.

5 out of 5
Daytime staff was very friendly. However, the night time staff that patrol the halls knock on the door saying my children (ages 2 and 4) we're being loud. When either next door or 2 doors down was blasting music like they were having a party.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 10, 2021 by GM

Thank you for your rating.

5 out of 5
They were very helpful and great customer service. The room was bigger then other hotels i stayed in .Amazing will be returning

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 17, 2021 by GM

Thank you for your review.

3 out of 5
I love shopping in the stores but for next time I will go out of state

Posted by on Sep 28, 2020

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Comment from Hotel Management

Oct 13, 2020 by GM

Thank you for your rating.

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 21, 2020 by GM

Thank you for your rating!

2 out of 5
Bedbugs!! I will never stay here again and request a refund.

Posted by on Aug 31, 2020

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4 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 7, 2020 by DOS

Thank you for your rating.

About the Hyatt Place New York/Yonkers

Location 7000 Mall Walk, Yonkers, NY 10704

Property Features

Hyatt Place New York/Yonkers offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 950 square feet (88 square meters) and includes conference space. The business-friendly Hyatt Place New York/Yonkers also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Yonkers hotel is smoke free.

  • 155 guestrooms or units
  • 9 levels
  • 950 sq ft of conference space
  • 88 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Bronx Wakefield Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place New York/Yonkers offers 155 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Yonkers hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Tempur-Pedic beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Bar - This lobby lounge specializes in American cuisine and serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place New York/Yonkers Hotel
  • Hyatt Place York/Yonkers Hotel
  • Hyatt Place New York/Yonkers
  • Hyatt Place York/Yonkers
  • Hyatt New York Yonkers Yonkers
  • Hyatt Place New York/Yonkers Hotel
  • Hyatt Place New York/Yonkers Yonkers
  • Hyatt Place New York/Yonkers Hotel Yonkers

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.