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4.8 out of 5

"Customer service was top notch. Large room with plenty of space. Spa services were excellent. " More

By a verified traveler on Mon 08 Jul 2019

Hotel Description

5-star luxury hotel near Westchester County Center

White Plains retreat

Within a 15-minute walk of the hotel, you'll find Galleria at White Plains and Pace University Law School. Also, The Westchester Mall is within half a mile (1 km) and Westchester County Center is within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

WiFi, refrigerators

Boasting comforts such as Egyptian cotton sheets and pillow menus, the 146 guestrooms offer thoughtful touches like bathrobes and slippers. Flat-screen TVs come with DVD players, and other amenities include WiFi and living rooms.

Room, 1 King Bed, Non Smoking (Guest)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Premier, Larger Guest room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Ritz-Carlton,1 Bedroom, Larger Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Guest room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Ritz-Carlton New York, Westchester ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton New York, Westchester

Everyone (1) Family (1)
5 out of 5
Customer service was top notch. Large room with plenty of space. Spa services were excellent.

Posted by on Jul 8, 2019

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5 out of 5

Beautiful stay!

Pros: My favorite part was how friendly and helpful the staff was! Definitely 5 stars +
Cons: The bed would be improved with a feather bed pillow top to sleep on top of. I found that i had to turn over many times for my hips not to ache.
Location: A wonderful downtown area with many shops and restaurants in walking distance! I wish i had more time to explore~
Very friendly and helpful staff! Always on the look out to be helpful and kind! Friendly and cheerful! The hotel was beautiful and clean..very enjoyable to be there! The rooms were lovely and very nicely equipped! We enjoyed breakfast both mornings and the food was delicious and also amazing wait staff and Chef was a sweetheart! Best omelet i ever had...only complaint...i like my bacon extra crispy...haha...i did find a couple that were crispy enough in the buffet container! It was a very wonderful stay~ Thank you!

Posted by , from Battle Creek, MI on Jul 18, 2016

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5 out of 5

Excellent hotel, albeit a bit sleepy

Pros: Quiet, great staff
Cons: No free Internet
This is a great hotel if you want splendid service and excellent accommodations. It is a bit on the sleepy side--there's no bar owned by the hotel with a lot of activity. But you can have a quiet drink in the lobby restaurant.

Posted by , from Seattle, WA, USA on May 19, 2012

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4 out of 5

STAFF IS AMAZING, HELPFUL; GHREAT PEOPLE , DOORMEN ARE BEST ,AS WELL AS THE BRUNETTE AT DESK AWESOME

Pros: Close restaurants, Free Internet
HOT WATER WAS LACKING ,THE 16 KIDS IN THE ROOM NEXT TO ME HAVE A BARMITZFA, TILL 430 IN MORNING KIND OF GOT OLD BUT EVERYTHING ELSE GREAT

Posted by on Dec 8, 2011

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5 out of 5

Elegant Hotel

Stayed for three day instead of staying in a NYC hotel. Beautiful rooms, fantastic bathroom, kind staff and great spa facilities.

Posted by on Jan 28, 2009

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5 out of 5

Visit NYC From Texas Stay Here, City 20min Train

Sometimes my wife is right on the money. NYC congestion I can live without. I stay here I save half my money and get 2x the service...This hotel is brand spanking new...like walking onto an elegant Starship...USS Comfort...we came to nyc, felt relieved at the end iof the day....the Malls are right next door!

Posted by on Jun 28, 2008

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About the The Ritz-Carlton New York, Westchester

Location 3 Renaissance Square, White Plains, NY 10601

Renovations + Closures

This property is closed from March 24 2020 to September 9 2020 (dates subject to change).

Property Features

The Ritz-Carlton New York, Westchester offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. There are 4 meeting rooms available. A fitness center, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton New York, Westchester. For a fee, parking is available. This 5-star White Plains hotel is smoke free.

  • 146 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Westchester County Airport (HPN) (9.5 km / 5.9 mi)
  • Train station: White Plains Metro-North Railroad Station (1.2 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton New York, Westchester offers 146 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and on weekends from 8:30 AM to 11:30 AM.

BLT Steak - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

The Lounge - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Kanopi - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

  • Golfing nearby

Spa Services

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 30 per day
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Westchester
  • The Ritz-Carlton New York, Westchester Hotel
  • Ritz-Carlton Westchester White Plains
  • Westchester Ritz-Carlton
  • Ritz Carlton White Plains
  • Ritz White Plains
  • White Plains Ritz-Carlton
  • The Ritz-Carlton New York, Westchester White Plains
  • The Ritz-Carlton New York, Westchester Hotel White Plains

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.