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"Everything was clean. Just very outdated. Old peeling paint and broken appliances " More

By a verified traveler on Mon 24 Jun 2019

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Hotel Description

3-star hotel near McConnell Air Force Base

Near the airport

You'll be within 2 miles (3 km) of Towne East Square and 6 miles (10 km) of Wichita State University with a stay here. McConnell Air Force Base and INTRUST Bank Arena are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, kitchens

The 64 soundproofed guestrooms offer free WiFi and comfy beds. TVs come with digital channels, and other amenities include kitchens and sofa beds.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$62* Per night/room Nov 3 - Nov 4

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hawthorn Suites by Wyndham Wichita East ratings based on 24 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Wichita East

Everyone (17) Couples (2) Family (7)
2 out of 5
We were in town, for the Funeral of my brother. I had reserved 3 of the large suites, to accommodate our group, then another set of family rented a 4th unit. Out of 4 rooms, only in 1 of them did the inside temperature get above 62 deg., 2 of the rooms had room temps between 37 & 42 deg. at check in. Considering the outside temps were sub zero, with the wind chills, this made for a very uncomfortable night. Inexcusable!

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by manager

Thank you for your feedback, we apologize for the inconvenience.

1 out of 5
The day after our late arrival we discovered the door to one of the rooms we rented had been previously kicked in. We notified the management and were told they couldn't move us but would fix it after we left. Gee, Thanks. When we checked out we complained about the unsafe condition of the room with the broken door and said that they should not book people into the room until they fixed it. We were met with smiles and nods and nothing more, like they didn't even know how to speak. Later that day we received a phone call telling us we damaged the door and needed to make restitution. We told them no way could they blame the damage on us as you could even see where they had tried to paint over the damage previously. Next thing I discover that the crooks/scam artists have debited my account $250 for the damage. Now I have to fight to get my money back. STAY CLEAR OF THESE CROOKS. I CAN ONLY IMAGINE HOW MANY OTHER PEOPLE THEY HAVE SCAMMED WITH THIS.

Posted by , from Dallas on Dec 31, 2019

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2 out of 5
The sign in was not handled well, the cable box was not plugged in and got little assistance from the front desk, the login for wifi was complex and not as intuitive as it should be. In addition, the tubs in the facility are rounded bottom and not easy to stand in with out a fear of falling, and the overall appearance was shabby. The price is right and the rooms are spacious, so I got what I paid for, but was disappointed as I have stayed there in the past with better results.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 26, 2019 by Front Desk

Thanks for your Feedback.

2 out of 5
I think the price changed from when I booked it and the place was not very clean on the outside .deadbolt didn’t work tv didn’t turn off a little dirty on the couches and a bit old style and old in the bathroom

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 27, 2019 by .

Thank you for your feedback

5 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Hawthorn suites

Thank you for your feedback

3 out of 5
Everything was clean. Just very outdated. Old peeling paint and broken appliances

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by manager

Thank you for your feedback

2 out of 5
Out dated property and rooms. Travelocity booked us a king bed and when we arrived they only had a double queen for us

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Roberto

Thank you for staying with us and we appreciate your feed back

2 out of 5
Well the fridge was leaking water the bed was lopsided the stove was broke the room smelled moldy the bathroom was dirty and the extra covers that they had in the closet where dirty with staines on them they smelled so gross

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Manager

Thank you for feedback I am apologized for bad experience... Did you report to front desk?? at time of check in we will change room immediately.

4 out of 5
nice room. Friendly staff. Good location and fair pri ce.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 4, 2019 by Manager

Thank you for stay with...

3 out of 5
Surprised that this location is an old Extended Stay.

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 25, 2018 by Manager

Thank you for stay with us

About the Hawthorn Suites by Wyndham Wichita East

Location 411 S Webb Road, Wichita, KS 67207

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Wichita East offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, barbecue grills, and a garden are also featured at the business-friendly Hawthorn Suites by Wyndham Wichita East. Self parking is free. This 3-star Wichita hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hawthorn Suites by Wyndham Wichita East offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Wichita hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Volleyball on site
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wichita East
  • Hawthorn Suites Wyndham Hotel Wichita East
  • Hawthorn Suites Wyndham Wichita East
  • Hawthorn Suites Wyndham Wichita East Hotel
  • Hawthorn Hotel Wichita
  • Hawthorn Suites By Wyndham Wichita East Hotel Wichita
  • Hawthorn Suites by Wyndham Wichita East Hotel
  • Hawthorn Suites by Wyndham Wichita East Wichita
  • Hawthorn Suites by Wyndham Wichita East Hotel Wichita

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.