The Wilderness Hotel

3.0 star property
Family-friendly 3-star hotel with outdoor pool

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Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property grounds
Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace
Garden views
Interior
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Popular LocationWilderness National Park3 min walk
  • Popular LocationMap of Africa View Point9 min drive
  • Popular LocationVictoria Bay Beach10 min drive
  • AirportGeorge (GRJ)18 min drive

Room options

Honeymoon Suite

  • 861 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite

  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic King Rooms

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room (King)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Twin Room (Classic Twin 13)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family Quad Twin Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

Deluxe Family Quad King Room

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe King Rooms

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Family Bunk Bed Room

  • 474 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Classic Family Double

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Family Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Family Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Wilderness

On river.Within a 5-minute walk of this Wilderness hotel, you'll find Cape Floral Region Protected Areas and Wilderness National Park. Milkwood Village Shopping Centre and Wilderness Lagoon are also within half a mile (1 km).

What's nearby

  • Wilderness National Park - 3 min walk
  • Wilderness Lagoon - 5 min walk
  • Dolphin's Point - 2 min drive
  • Map of Africa View Point - 9 min drive
  • Victoria Bay Beach - 10 min drive

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • Checkers - 11 min drive
  • The Green Shed Coffee Roastery - 4 min walk
  • John Dory’s - 11 min drive
  • Gapp Cafè - 11 min drive
  • Pomodoro - 3 min walk

About this property

The Wilderness Hotel

Family-friendly 3-star hotel with outdoor pool
The Wilderness Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

A fitness center, a sauna, and spa services are also featured at the family-friendly The Wilderness Hotel.

Smoking is allowed in designated areas at this 3-star Wilderness hotel.

  • 1 building
  • 155 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Parking and transportation

  • Free offsite parking

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Wilderness Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. <

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

How close is The Wilderness Hotel to the airport?

The Wilderness Hotel is 14.7 mi (19-min drive) away from the George (GRJ) airport, the closest popular airport to the property.

Does The Wilderness Hotel have an airport shuttle?

Airport shuttle services are not available at The Wilderness Hotel.

How close is The Wilderness Hotel to the beach?

This hotel is 5.6 mi (10-min drive) from Victoria Bay Beach and 12.2 mi (19-min drive) from Sedgefield Beach. Don't forget your sunscreen!

Does The Wilderness Hotel offer free breakfast?

The Wilderness Hotel does not offer free breakfast.

Is there a casino at The Wilderness Hotel?

No, there is no casino at this hotel.

What time is check-in at The Wilderness Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Wilderness Hotel?

Free parking is not available at this hotel.

Does The Wilderness Hotel have a pool?

The Wilderness Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does The Wilderness Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Wilderness Hotel have a spa?

Pamper yourself with a day at Wilderness Hydro and Spa, where you can enjoy Swedish massages, body treatments, and body scrubs.

How close is The Wilderness Hotel to downtown Wilderness?

The Wilderness Hotel is 0.2 mi away from Wilderness.

The Wilderness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 171 reviews" "
Rating 8 - Good. 65 out of 171 reviews" "
Rating 6 - Okay. 45 out of 171 reviews" "
Rating 4 - Poor. 11 out of 171 reviews" "
Rating 2 - Terrible. 4 out of 171 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Liked: Cleanliness
Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023

8/10 Good

Ashleigh

Stayed 2 nights in Apr 2023