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Hotel Description

Family-friendly 3-star hotel with outdoor pool

On river

Within a 5-minute walk of this Wilderness hotel, you'll find Cape Floral Region Protected Areas and Wilderness National Park. Garden Route National Park and Wilderness Lagoon are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, 2 outdoor tennis courts, and a restaurant are all featured at this hotel. There's fun for all ages with a children's club and mini golf, and barbecue grills are available on site. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like Select Comfort beds and premium bedding, the 155 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and free bottled water.

Deluxe King Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room (Classic Twin 13)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic King Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Family Bunk Bed Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Property Features

The Wilderness Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A fitness center, a sauna, and spa services are also featured at the family-friendly The Wilderness Hotel. Smoking is allowed in designated areas at this 3-star Wilderness hotel.

  • 1 building
  • 155 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • Dining venue
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: George (GRJ) (23.6 km / 14.7 mi)

Room Amenities

The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature premium bedding. 52-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Wilderness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 10
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The Wilderness Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 95 and ZAR 130 for adults, ZAR 60 and ZAR 130 for children (approximately)
  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wilderness
  • Protea Wilderness Hotel
  • Wilderness Hotel Wilderness
  • Protea Hotel Wilderness
  • The Wilderness Hotel Hotel
  • The Wilderness Hotel Wilderness
  • The Wilderness Hotel Hotel Wilderness

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.