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4.4 out of 5

"It was a great staff, nice activities, and nice location. The building was nice, but the room is definitely in need of upgrades and repairs. There was ... " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

Family-friendly 3-star resort near Williamsburg National Golf Club

In historical district

Stay at this Williamsburg resort and you'll be within 2 miles (3 km) of Williamsburg National Golf Club and 6 miles (10 km) of College of William and Mary. Ripley's Believe It or Not! and Williamsburg Botanical Garden are also within 6 miles (10 km).

Family-friendly fun

This resort features an outdoor pool and an indoor pool. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site. Enjoy the outdoor tennis court and perks like free self parking and free WiFi.

Fireplaces, free WiFi

The 296 individually decorated guestrooms offer free WiFi and sofa beds. TVs come with cable channels, and other amenities include kitchens and fireplaces.

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$74* Per night/room Dec 15 - Dec 16

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Greensprings Vacation Resort by Diamond Resorts ratings based on 57 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Greensprings Vacation Resort by Diamond Resorts

Everyone (22) Couples (1) Family (4)
5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 13, 2019 by p

Thank you for your response. We value all feedback. Please come back and see us. Thank you for choosing Diamond Resorts.

5 out of 5
Location was excellent. Security was great also. Had a security gate then had three locked doors to go through before your room. the room was spacious and well maintained. Very nice.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 8, 2019 by p

We value all feedback. Thank you for your response. Please come back and see us and thank you for choosing Diamond Resorts.

5 out of 5
I especially enjoyed the privacy and peacefulness of my stay. The services were outstanding however I didn't like coming to the resort at night because the areas leading to the resort is not well lite (the roads are extremely dark at night).

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by ja

Thanks for your review. We welcome you back on all your future travels!

4 out of 5
Greensprings Vacation Resort is a hidden gem tucked away in Williamsburg. The lanscape is well maintained, security personnel is super friendly, and the buildings were immaculate. Check-in was a breeze and finding my room was easy. Front desk staff was very professional. A definite home away from home feel. The room was spacious and the bed comfy. I am looking forward to returning. Things I didn't like: The room was partially cleaned- housekeeping needs to pay attention to the wood furniture/ lamps as it was very dusty, the carpet in the bedroom by the night table was not vaccumed, the fixtures in the bathroom had some white substance as well as water spots from not drying, and the glass on the dining room table and patio doors were heavily smeared. There was also a waterspot on the ceiling in the master bedroom indicating that there was a leak in the unit above me. The bathroom floors were not mopped at all. The kitchen was missing some items- can opener, cake pans, corkscrew, and smaller metal bowls. The dvd player was not set up and couldn't watch movies. Not spending an additional day there.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by p

We value all feedback. I apologize for the issues you experienced during your stay with us. We are working on these issues. Thank you for choosing Diamond Resorts and please come back and see us!

3 out of 5
Where do I begin? The dishwasher had standing water in the bottom upon arrival. Several pieces of silverware had been put away dirty. The smaller bathroom shower liner had mildew. One ammenity that was important to our chosing this property was the Cabana at the pool. It was not open! One staff member said it was due to their inability to hire staff. The only food available was snacks and non-alcoholic beverages. This information was not available at the time of booking.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by p

We value your feedback. I do apologize for the housekeeping issues you have experienced and we are working on correcting them for the future. Please give us another chance to show you this is not our standard way of doing business. Thank you for choosing Diamond Resorts.

4 out of 5
great place to visit. beautiful property. pushy salesman in ownership seminar

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by p

Thank you for your response. We value all feedback.

2 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 21, 2019 by HN

Thank you for your feedback – please come visit us again soon! - HN

5 out of 5
Had a 2 bedroom unit. with outside balcony. Room was clean and neat. Wonderful room! Location of property is easy distance to all surrounding activities. Only regret is that the activity center was only open til 8PM. Usually when you have activities around town all day you like to use the activities at the resort later in the evening. Timeshare sales pitch was somewhat annoying. Don't think it was necessary to ask us 3 or 4 times about it. Positives far outweighed the negatives. I would highly recommend this resort.

Posted by on May 13, 2019

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Comment from Hotel Management

May 17, 2019 by P

We value all feedback. Starting Memorial Day Activities will start staying open until 10pm. Thank you for choosing Diamond Resorts and come back and see us!

5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 2, 2019 by p

We value your feedback. Thank you for choosing Diamond Resorts and come back and see us!

5 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 2, 2019 by p

We value your feedback. Thank you for choosing Diamond Resorts and come back and see us!

About the Greensprings Vacation Resort by Diamond Resorts

Location 3500 Ludwell Pkwy, Williamsburg, VA 23188

Renovations + Closures

The following facilities will be closed during the summer:

  • Bar/Lounge

Property Features

Greensprings Vacation Resort by Diamond Resorts offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Greensprings Vacation Resort by Diamond Resorts. Free self parking is available. This 3-star Williamsburg resort is smoke free.

  • 296 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Supervised kid's activities (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newport News, VA (PHF-Newport News - Williamsburg Intl.) (39.1 km / 24.3 mi)
  • Train station: Williamsburg Transportation Center (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Greensprings Vacation Resort by Diamond Resorts offers 296 air-conditioned accommodations with fireplaces and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star resort have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Beach volleyball on site
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Greensprings
  • Greensprings Resort
  • Greensprings Vacation
  • Greensprings Vacation Resort
  • Greensprings Vacation Resort Condo
  • Greensprings Vacation Resort Condo Williamsburg
  • Greensprings Vacation Resort Williamsburg
  • Greensprings Plantation Hotel Williamsburg
  • Greensprings Plantation Williamsburg
  • Greensprings Vacation Resort Diamond Resorts Williamsburg
  • Greensprings Vacation Resort Diamond Resorts
  • Greensprings Vacation Diamond Resorts Williamsburg
  • Greensprings Vacation Diamond Resorts
  • Greensprings Vacation Diamond
  • Greensprings Vacation Resort by Diamond Resorts Resort
  • Greensprings Vacation Resort by Diamond Resorts Williamsburg

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.