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Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationColonial Williamsburg Visitor Center2 min drive
    Popular LocationGovernor's Palace3 min drive
    Popular LocationMerchants Square4 min drive
    AirportNewport News, VA (PHF-Newport News - Williamsburg Intl.)24 min drive

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About this area

Williamsburg

Located in Williamsburg, Holiday Inn Hotel & Suites Williamsburg-Historic Gateway is in the city center and near the airport. Colonial Williamsburg and Jamestown Settlement are cultural highlights, and some of the area's popular attractions include Water Country USA and Busch Gardens Williamsburg. Spend some time exploring the area's activities, including winery tours and outlet shopping.
Popular Location

What's nearby

  • Colonial Williamsburg Visitor Center - 2 min drive
  • Governor's Palace - 3 min drive
  • Kimball Theater - 4 min drive
  • Merchants Square - 4 min drive
  • College of William and Mary - 5 min drive

Getting around

  • Williamsburg Transportation Center - 3 min drive
  • AirportNewport News - Williamsburg Intl. Airport (PHF) - 24 min drive

Restaurants

  • Bistro 515 – Restaurant with a bar. Serves breakfast and dinner. Kids' menu available.

About this property

Holiday Inn Hotel & Suites Williamsburg-Historic Gateway

This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center. All 96 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like microwaves and coffee makers. Room service, pillow menus, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking
  • Free uncovered, extended parking
  • Free RV/bus/truck parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 8.00-18.00 for adults and USD 6.00-16.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (2500 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 3 PM - 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 18.00 for adults, USD 6.00 and USD 16.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.4
Excellent
5 - Excellent
510
4 - Good
281
3 - Okay
79
2 - Poor
23
1 - Terrible
11

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
The stay was ok. We requested a king bed but we received a double room. The shower was not in great shape.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and they had many safety measures in place. However, they weren’t happy when we asked that we not have any cleaning people come in our room. We asked if we could get our towels for our second night at the front desk. They seemed to not understand why we wouldn’t want a cleaning lady in our room after she had gone into several rooms in the hotel previously.
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and professional staff. The location is convenient
Stayed 2 nights in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Stayed 2 nights in Jul 2020

4/5 Good

Stayed 1 night in Jul 2020

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