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Quality Inn Plainfield I-395

2.5-star property
55 Lathrop Rd, Plainfield, CT 1-855-201-7819

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Hotel Description

Plainfield guestrooms with free WiFi

In Plainfield

Within 3 miles (5 km) of this Plainfield hotel, you'll find Hartford Healthcare Group and Haul of Fame Museum. Prudence Crandall Museum and Canterbury Green are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A business center, a terrace, and a snack bar/deli are also on offer.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Plainfield I-395 ratings based on 17 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Plainfield I-395

Everyone (6) Couples (3) Family (3)
5 out of 5
Bathroom was a little beat-up, but it along with the room was clean and comfortable. Good price for a clean comfortable place to stay!

Posted by , from SOUTH PORTLAND on Apr 21, 2024

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1 out of 5

Posted by on Feb 11, 2024

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Comment from Hotel Management

Mar 22, 2024 by M

Dear Joseph,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

5 out of 5
Pleasant

Posted by on Oct 15, 2023

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Comment from Hotel Management

Oct 21, 2023 by M

Dear Amy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4 out of 5
Everything was pretty OK, I’m not super picky… but the room smelled strong of cigarette smoke, so that was my big complaint. I’d like a little nicer for what I paid but it is what it is.

Posted by on Oct 31, 2021

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Comment from Hotel Management

Nov 4, 2021 by M

Dear Arian, We are really glad that your recent stay was satisfactory. Our entire hotel staff appreciates your modest rating for our hospitality standards. We have set a high standard and we will make sure your future visits are even more satisfactory. Having said that, we really value your business and hope you will choose to stay with us again in the future. We look forward to seeing you soon. Best Regards, Management Team

1 out of 5
We booked this hotel specifically for the out door people - no where on the any website did it say Pool Under construction. We picked a no smoking room, we come out of our room and the hall is filled with a strong smell of weed. The breakfast wasnt. There was was no hot water. Overall terrible for the amount of money we had to pay.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 11, 2021 by M

Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team

4 out of 5
Was not able to access WiFi even after contacting the front desk

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 23, 2021 by M

Dear Guest, Thank you for your generous ratings and feedback. We regret that the internet was down during your time at our property. This is a rare occurrence and the issue was from the end of our service provider. Stay assured that a similar situation will never arise in the future. Once again, inconvenience regretted. We sincerely ask for another chance in the future, and we will see to it that we deliver a flawless experience. Best Regards, Management Team

1 out of 5
I booked a room with a king size bed, upon checking in went to our room only to find we have 2 queen size beds, go to the front desk to find out why we don't have the room we booked, got a response of oh we had a leek no king size available (yeah right). later at night we go back to our room and notice the smoke detector is missing and wires hanging out, go to the from desk to tell him we want a new room, he said I can have someone put one in, nope unacceptable we want new room. go to new room only to see black spots on the bathroom ceiling (mold), can't change rooms this time. thank god we only were there 1 night. never will I recommend this place. Only stayed cause it was close to a wedding we were attending.

Posted by , from MA on Aug 24, 2020

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Comment from Hotel Management

Aug 26, 2020 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

3 out of 5
The room was musky smelling and no heat in bathroom

Posted by , from new york on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Manager

Thank you for your valuable opinion regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

3 out of 5
The woman who checked us in gave us a very hard time and was very rude. And we stay at this hotel several times a year for the quarter horse show and have been for years and she's the worst receptionist I've ever had

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 28, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4 out of 5

Clean and comfortable

The right price for a comfortable overnight stay. I appreciated nice linens, warm room, nice flooring (no carpets). Bathroom could use a little upgrade.

Posted by , from ME on Jan 8, 2018

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Comment from Hotel Management

Jan 15, 2018 by Manager

Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our room. We appreciate you taking the time to share your experience and to bring these matters to our attention.

About the Quality Inn Plainfield I-395

Location 55 Lathrop Rd, Plainfield, CT 06374

Property Features

Quality Inn Plainfield I-395 offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A terrace, barbecue grills, and a vending machine are also featured at Quality Inn Plainfield I-395. Free self parking is available. Smoking is allowed in designated areas at this Plainfield hotel.

  • 49 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Plainfield I-395 offers 49 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plainfield Quality Inn
  • Quality Inn Plainfield
  • Quality Plainfield
  • Quality Inn Plainfield Hotel Plainfield
  • Quality Inn Plainfield
  • Quality Inn Plainfield I 395
  • Quality Inn Plainfield I-395 Hotel
  • Quality Inn Plainfield I-395 Plainfield
  • Quality Inn Plainfield I-395 Hotel Plainfield

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 10 PM.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.