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4.7 out of 5

"Awesome staff with a great environment. Everyone was very respectful and kind. I really love how it is quiet at night. " More

By a verified traveler on Mon 21 Sep 2020

Hotel Description

Mediterranean hotel with free WiFi, connected to a shopping center in Leland

Heart of Leland

You'll find New Hanover Regional Med Center and Magnolia Greens Golf Plantation within 3 miles (5 km) of this hotel. Battleship North Carolina and Cape Fear National at Brunswick Forest are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include pillowtop beds, MP3 docks, and room service.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Jan 20 - Jan 21

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Westgate Inn & Suites ratings based on 23 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Westgate Inn & Suites

Everyone (14) Couples (2) Family (8)
5 out of 5
Awesome staff with a great environment. Everyone was very respectful and kind. I really love how it is quiet at night.

Posted by , from Charlotte, NC on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Chris Bembenick

Thank you for staying with us. We look forward to seeing you in the future. Have a great day!!

5 out of 5
Our stay at Best Western was great and a fantastic breakfast

Posted by , from Sunset Beach, NC on Jul 16, 2020

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Comment from Hotel Management

Jul 16, 2020 by Best Western Inn & Suites

Thanks for staying with us. We appreciate your feedback!

4 out of 5
I did not like when i checled in and was unable to get into mu room with the key that eas given to me, due to a malfunction with the door lock mechanism. Management did not serm very apologetic and told me i must be patient as i stand there With my family and luggage. My. 4 yr old granddaighter also had to use the bathroom urgently.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Front Desk Team

We are sorry for the inconvenience and will be addressing your concerns. Thank you for staying with us and we look forward to having you again!

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Front Desk Team

Thank you for staying with us!

5 out of 5
It was a nice place to stay.......................

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 3, 2020 by Jenny, Guest Services

Thank you for your review! I'm glad that you enjoyed your stay and hope to see you again when you are next in this area!

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Jenny, Guest Services

Thank you for responding to our survey. We're glad you had a good time at our hotel and hope to see you again!

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 6, 2019 by Jenny, Guest Services Representative

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 31, 2019 by Sonya | Best Western Plus Westgate Inn & Suites

Thank you so much for giving us a try! Being a family owned and operated business, we work day in and day out to make sure each guest is treated with respect in a clean and friendly environment including our hot breakfast which is AMAZING. We appreciate you. We hope to see you on your next visit to the Wilmington area!

5 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by Tameka

Thank you for staying with us! We appreciate your feedback!

4 out of 5
No issues with check in or access to room at first. After leaving and coming back a few times, our room key would not work when we came back from time at the pool. The staff let us in - there was an issue with the lock itself (gave us chocolate for our trouble) and continuously apologized. Since we were not going back out until our stay was over, it was no big deal. Will definitely stay again!

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 18, 2019 by Tameka

Thank you for staying with us! We appreciate your feedback!

About the Best Western Plus Westgate Inn & Suites

Location 1120 Town Lake Dr, Leland, NC 28451

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Westgate Inn & Suites offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1700 square feet (153 square meters) and includes a conference center. The business-friendly Best Western Plus Westgate Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Mediterranean Leland hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 1700 sq ft of conference space
  • 153 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Wilmington Intl. Airport (ILM) (16.9 km / 10.5 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Plus Westgate Inn & Suites offers 100 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Leland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 0
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Westgate
  • Best Western Plus Westgate Inn
  • Best Western Plus Westgate Inn Leland
  • Best Western Plus Westgate Leland
  • Best Western Westgate
  • Best Western Westgate Inn
  • Best Western Plus Westgate Hotel Leland
  • Best Western Plus Westgate Inn And Suites
  • Best Western Plus Westgate Inn Suites
  • Plus Westgate & Suites Leland
  • Best Western Plus Westgate Inn & Suites Hotel
  • Best Western Plus Westgate Inn & Suites Leland
  • Best Western Plus Westgate Inn & Suites Hotel Leland

You should know

  • The seasonal pool will open in April and close in October.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.