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Hyatt Place Wilmington Riverfront

3-star property
760 Justison Street, Wilmington, DE 1-855-201-7819
4.6 out of 5
Wonderful!
See all 7 travelocity Reviews

"It seemed very nice and clean but the breaker for the power in the room kept going off.. so the tv would get stuck and the shower did not seem to get ... " More

By a verified traveler on Mon 29 Aug 2022

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Hotel Description

3-star hotel in Riverfront

Riverfront stay

At this Riverfront hotel, you'll be within a 5-minute walk of Brandywine Valley and Daniel S. Frawley Stadium. Also, Chase Center on the Riverfront is within half a mile (1 km) and Wilmington Riverwalk is within 2 miles (3 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$161* Per night/room Apr 9 - Apr 10

Room, 1 King Bed with Sofa bed, Accessible, View (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, River View (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Wilmington Riverfront ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Wilmington Riverfront

Everyone (2) Couples (3) Family (2)
5 out of 5

Posted by on Dec 27, 2022

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4 out of 5
It seemed very nice and clean but the breaker for the power in the room kept going off.. so the tv would get stuck and the shower did not seem to get hot or have water pressure.

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 30, 2022 by Customer Service

Thank you for sharing your thoughts with us, Jennifer.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

4 out of 5
Liked-River walkway was right in back of the hotel with benches along the boardwalk. Wished water pressure in shower was a little stronger.

Posted by , from WILLIAMSPORT on Apr 26, 2022

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Comment from Hotel Management

Apr 27, 2022 by Customer Service

Thank you for sharing your thoughts with us, Tammy! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Place. Thank you and have a lovely day!

5 out of 5
Staff was very friendly. Hotel was clean and the rooms were beautiful.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 7, 2022 by Customer Service

Thank you for taking the time to leave this wonderful review, Susan! We're thrilled to know you enjoyed your stay at Hyatt Place Wilmington/Riverfront so much! We strive for excellence so we're pleased to hear you appreciated not only our amazing team and cleanliness, but also our gorgeous rooms! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!

4 out of 5
Friendly staff, just need bigger trash bins with can liners The ones in the bathrooms & room are too small.

Posted by on Jan 8, 2022

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Comment from Hotel Management

Jan 9, 2022 by Customer Service

Thank you for taking the time to share your feedback, Maria. It's great you had a pleasant stay with us. We're happy you enjoyed our friendly staff. However, we're disappointed your time with us was less than ideal and that you had such challenges with our trash cans. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

5 out of 5
Very nice rooms. Friendly and accomodating staff.

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 11, 2021 by Customer Service

Thank you for sharing this wonderful review with us! We're thrilled to hear you had such an enjoyable experience at Hyatt Place Wilmington/Riverfront! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday! Have a great day!

5 out of 5
Property was very clean and convenient to surrounding businesses. Staff was very attentive and friendly.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Customer Service

Thanks for the wonderful review! We're thrilled you had such a fantastic stay at Hyatt Place Wilmington/Riverfront! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!

About the Hyatt Place Wilmington Riverfront

Location 760 Justison Street, Wilmington, DE 19801

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 6088 square feet (566 square meters) and includes conference space. The business-friendly Hyatt Place Wilmington Riverfront also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Wilmington hotel is smoke free.

  • 114 guestrooms or units
  • 6088 sq ft of conference space
  • 566 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wilmington, DE (ZWI-Wilmington Train Station) (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Wilmington Riverfront offers 114 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Wilmington hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.

24/7 Gallery - Onsite café. Open 24 hours.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Parties and events are allowed on site

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Guests with pets staying longer than 6 nights must pay an additional pet cleaning fee of USD 100.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties allowed
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Wilmington Riverfront Property
  • Property Hyatt Place Wilmington Riverfront WILMINGTON
  • WILMINGTON Hyatt Place Wilmington Riverfront Property
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  • Hyatt Place
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  • Hyatt Place Wilmington Riverfront Property
  • Property Hyatt Place Wilmington Riverfront WILMINGTON
  • WILMINGTON Hyatt Place Wilmington Riverfront Property
  • Property Hyatt Place Wilmington Riverfront
  • Hyatt Place Wilmington Riverfront WILMINGTON
  • Hyatt Place Property
  • Hyatt Place
  • Hyatt Wilmington Riverfront
  • Hyatt Place Wilmington Riverfront Hotel
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  • Hyatt Place Wilmington Riverfront Hotel Wilmington
  • Hyatt Wilmington Riverfront
  • Hyatt Place Wilmington Riverfront Hotel
  • Hyatt Place Wilmington Riverfront Wilmington
  • Hyatt Place Wilmington Riverfront Hotel Wilmington

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.