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"Close to everything you want to do check in to hotel was not pleasant as they lost my reservation " More

By a verified traveler on Wed 21 Aug 2019

Hotel Description

4-star Victorian hotel near Windsor Castle

Heart of Windsor

With a stay at this Windsor City Centre hotel, you'll be steps from Windsor Castle and Windsor Royal Shopping Centre. Windsor Parish Church and Windsor Guildhall are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and express check-in. A coffee shop, express check-out, and dry cleaning are also on offer.

Free WiFi, plasma TVs

The 98 individually decorated guestrooms offer free WiFi and 24-hour room service. Plasma TVs come with digital channels, and other amenities include Egyptian cotton sheets and coffee/tea makers.

Clarion Collection Harte & Garter Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clarion Collection Harte & Garter Hotel & Spa

Everyone (1) Family (4)
3 out of 5
Close to everything you want to do check in to hotel was not pleasant as they lost my reservation

Posted by on Aug 21, 2019

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Comment from Hotel Management

Nov 2, 2019 by Gm

Thank you for taking the time to submit a review. We hope you enjoyed your stay at The Harte & Garter. Sorry based on your rating we didn’t meet all of your expectations on this occasion

4 out of 5
Really great location ! Needs a little refurbishing !

Posted by on Apr 13, 2019

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5 out of 5
Pros: I booked to stay at Harte and garter but we were put in gosling house around the corner. I can't give you a review because I didn't actually stay ther
Cons: Elevator was broken in main hotel , no elevator in gosling house Yikes!
Location: Great, great, location. Lots and lots to see. Windsor castle was just magnificent. Hotel is very centrally located. Had a great time.
We stayed around the corner in gosling house, which is part of the main hotel. The room was brand new with AC. single large window on one side , 2 large double Windows on the other side.

Posted by , from new york on Aug 15, 2016

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3 out of 5

hotel was okay

This hotel was okay. Unlike US hotels, but like most European hotels, this hotel does not have air conditioning, so I recommend staying in this hotel in the winter or spring. The front desk was very nice, as well as, a server at ""The Tower"" restaurant. I would recommend this hotel only if staying for a couple of nights, or if actively exploring Windsor. To visit London requires a 35 minute train trip to Paddington&Eton Riversideor a 50-60 minute trip to Waterloo. The trains and station was extremely safe, since the restaurants were open quite late, there were always a lot of people around. I also felt safe at the hotel.

Posted by on May 12, 2009

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About the Clarion Collection Harte & Garter Hotel & Spa

Location 31 High Street, Windsor, England SL4 1PH

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Clarion Collection Harte & Garter Hotel & Spa. The hotel can provide concierge services and wedding services. This 4-star Windsor hotel is smoke free.

  • 98 guestrooms or units
  • 2 buildings
  • Built in 1600
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (15 km / 9.3 mi)
  • Train station: Windsor & Eton Riverside Station (0.4 km / 0.3 mi)

Room Amenities

Clarion Collection Harte & Garter Hotel & Spa offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Garter Bar and Ballroom - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Room are located in the main building or Goswell House which is accessed via a separate entrance.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and masks are required in public areas. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.00 per person (approximately)
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Crib (infant bed) fee: GBP 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garter Hotel
  • Harte & Garter Hotel
  • Harte & Garter Hotel Windsor
  • Harte Garter
  • Harte Garter Hotel
  • Harte Garter Windsor
  • Harte Hotel
  • Clarion Collection Harte Garter Hotel Windsor
  • Clarion Collection Harte Garter Hotel
  • Clarion Collection Harte Garter Windsor
  • Clarion Collection Harte Garter
  • Harte And Garter Hotel
  • Clarion Collection Harte & Garter Hotel & Spa Hotel
  • Clarion Collection Harte & Garter Hotel & Spa Windsor
  • Clarion Collection Harte & Garter Hotel & Spa Hotel Windsor

You should know

  • Up to 3 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.