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DoubleTree by Hilton Hotel Winston Salem - University

3.5-star property
5790 University Pkwy, Winston-Salem, NC 1-855-201-7819

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4.2 out of 5
Very good!
See all 24 Travelocity Reviews

"Rooms were very nice and clean. Staff was very helpful and friendly. " More

By a verified traveler on Sat 10 Apr 2021

Points Of Interest

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Hotel Description

3.5-star hotel near Wake Forest University

In Winston-Salem

A stay at this hotel places you within half a mile (1 km) of SciWorks and 6 miles (10 km) of Wake Forest University. Benton Convention Center and Lawrence Joel Veterans Memorial Coliseum are also within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 150 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include microwaves, room service, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Jul 11 - Jul 12

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Winston Salem - University ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Winston Salem - University

Everyone (10) Family (3)
5 out of 5
Rooms were very nice and clean. Staff was very helpful and friendly.

Posted by on Apr 10, 2021

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4 out of 5

Posted by on Aug 24, 2019

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4 out of 5
They had yummy cookies and coffee. The lobby was pretty. The one bad thing was that the pull out couch smelled of urine and they didn’t have any replacement mattresses. We asked and they were super nice about it and gave us free breakfast. Other than that we enjoyed our stay!

Posted by on Jul 30, 2019

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3 out of 5

Posted by on Jul 27, 2019

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5 out of 5
I was bummed to find out that my booking did not include a complimentary breakfast for the family. To be fair I did not read it closely when I reserved the room but I never have. It has just always been available.

Posted by on Jun 8, 2019

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5 out of 5
Lots of parking, restaurants and stores near by, a gym available 24 hours

Posted by on Jun 8, 2019

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5 out of 5
Great service excellent staff-would stay again! Restaurant was super

Posted by on Feb 3, 2019

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5 out of 5
The staff is what made this hotel really stand out. They were all so friendly and welcoming. The hotel itself was very clean with a very pleasant decor, excellent buffet breakfast and attractive common areas. My room was nice, but a little small, with only one chair. Something to keep in mind if you will have more than two people in the room - not an issue this trip, however. Parking gets a little tight around 9:00 PM.

Posted by on Nov 28, 2018

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Comment from Hotel Management

Jan 22, 2019 by Brodie

Thank you!

5 out of 5
Everything was very clean and presentable!!!Breakfast was really good!!! I would definitely stay again I hope all the double tree hotel are as nice like this one in Winston Salem

Posted by on May 2, 2018

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5 out of 5

Great experience at the double tree

Would recommend it to anyone, great staff, great atmosphere

Posted by on Apr 12, 2017

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About the DoubleTree by Hilton Hotel Winston Salem - University

Location 5790 University Pkwy, Winston-Salem, NC 27105

Property Features

DoubleTree by Hilton Hotel Winston Salem - University offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Hotel Winston Salem - University. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Winston Salem - University was completed in 2015. This 3.5-star Winston-Salem hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Winston-Salem, NC (INT-Smith Reynolds) (8.7 km / 5.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Hotel Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 10:00 AM.

DoubleTree by Hilton Hotel Winston Salem - University has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Parkway Hotel Winston-Salem-Univ
  • Holiday Inn Winston-Salem-Univ Parkway
  • DoubleTree Hilton Hotel Winston Salem University
  • DoubleTree Hilton Winston Salem University
  • DoubleTree Hilton Hotel Winston Salem University
  • DoubleTree Hilton Winston Salem University
  • DoubleTree by Hilton Hotel Winston Salem - University Hotel
  • Hotel DoubleTree by Hilton Hotel Winston Salem - University
  • Holiday Inn Winston Salem Univ Parkway
  • DoubleTree by Hilton Hotel Winston Salem University
  • DoubleTree Hilton Hotel University
  • DoubleTree Hilton University
  • Winston Salem Univ Parkway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.