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"Great people and best value in town. Staff is very helpful, kind and courteous. " More

By a verified traveler on Fri 14 Aug 2015

Hotel Description

Hotel near Hanes Mall in Winston-Salem

In Winston-Salem

Stay at this Winston-Salem hotel and you'll be within 2 miles (3 km) of Hanes Mall and 6 miles (10 km) of BB&T Ballpark. Wake Forest University Baptist Medical Center and Benton Convention Center are also within 6 miles (10 km).

Renovated in 2016

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 111 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Feb 11 - Feb 12

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Winston - Salem - Hanes Mall Boulevard ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Winston - Salem - Hanes Mall Boulevard

Everyone (5) Family (2)
2 out of 5
the staff was all very nice and professional! However, our room, when we got to it was just beginning to get cleaned. the front desk gave us a very large room, but this property is worn and gross.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Hotel Management

Thank you for staying with us. We apologize your room was not ready upon arrival and regret the inconvenience it caused. We are also sorry for the disappointment you had with the overall condition of our property. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. On a positive note, we are happy you liked our cordial staff. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management

4 out of 5

Posted by on May 21, 2019

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5 out of 5
It was great very clean and quiet the staff was also very nice

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 27, 2019 by Hotel Management

Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so pleased to read that you loved the well-kept property and courteous associates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

1 out of 5
I woke up to flooding on the floor of the room near the bathroom. The sheets were inside out and there were stains all over the carpet.

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by Hotel Management

We regret falling short of your expectations for a hassle-free and enjoyable stay. Please accept our sincere apologies for the difficulties you encountered here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department to ensure they deliver better service resulting in a well-poised atmosphere for our future guest to stay. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

3 out of 5

Just passing through

The room was small. Dresser drawers broke, TV remote broke, two very thin pillows. Found lipstick in room. It did have a full size fridge, small range and microwave. Rates was cheap. Cold breakfast, minimal choices.

Posted by on Feb 8, 2017

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5 out of 5

Awesome staff! Clean.

Great people and best value in town. Staff is very helpful, kind and courteous.

Posted by , from Winston Salem on Aug 14, 2015

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1 out of 5

Stay away.

Pros: Nothing
Cons: Needs to be rehabbed
Toilet not working. No maintainance staff available on weekends. Only weekly cleaning available. Low cost is not worth it.

Posted by on Mar 27, 2015

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About the Extended Stay America Winston - Salem - Hanes Mall Boulevard

Location 1995 Hampton Inn Ct, Winston-Salem, NC 27103

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Winston - Salem - Hanes Mall Boulevard also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. A complete renovation of Extended Stay America Winston - Salem - Hanes Mall Boulevard was completed in July 2016. This Winston-Salem hotel is smoke free.

  • 111 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Greensboro, NC (GSO-Piedmont Triad Intl.) (43.4 km / 26.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Winston - Salem - Hanes Mall Boulevard offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Early check-in fee: USD 25 (subject to availability)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hanes Boulevard
  • Extended Stay America Hanes Boulevard Hotel
  • Extended Stay America Hanes Boulevard Hotel Winston Mall Salem

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.