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"Please fix the table in the breakfast area. I reported it but noticed it had not been repaired. " More

By a verified traveler on Wed 20 Jun 2018

Hotel Description

Hotel near Hanes Mall in Winston-Salem

In Winston-Salem

You'll be within 2 miles (3 km) of Hanes Mall and 6 miles (10 km) of Wake Forest University Baptist Medical Center with a stay here. BB&T Ballpark and Bowman Gray Stadium are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A safe deposit box and laundry facilities are also provided.

Free WiFi, cable TV

The 98 guestrooms offer TVs with cable channels, along with free WiFi and free long-distance calls. Free local calls, desks, and free toiletries are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Dec 16 - Dec 17

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, microwave, fridge

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn by Wyndham Winston Salem ratings based on 41 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn by Wyndham Winston Salem

Everyone (15) Couples (3) Family (5)
2 out of 5
The pillow cases were filthy...looked like they hadn't been changed. The desk clerk was irritated by something....and the wifi wasn't working...which she was less than friendly about informing guests. I have stayed at other Micotels and loved them.... I guess this one was a bad egg.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Dec 3, 2019 by Kajal Patel-General Manager

Your feedback is very important to us, and I am saddened to hear that you didn't enjoy your stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2 out of 5
I didn’t like this property at all. It will be placed on my list of places not to stay. The furniture was old, the hotel smelled bad, our bathroom had peeing paint and mold on the ceiling. The room had an ironing board, but I had to go downstairs to ask for an iron. The room was a double room that reminded me of a college dorm room. Bottom line, I was NOT happy with my room😔

Posted by on Sep 15, 2019

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2 out of 5
I travel for work staying in hotels during the week, going home on weekends. I pack my meals and required a frig and micro wave. I stayed at a Microtel in Buckhannon, WV and it was awesome. Bathroom still had powder on the floor when I arrived. I dont wear powder. The key had to be replaced each day after working 10 to 11 hrs. Toilet poor to flush. Light over bed did not work. Microwave did not work. And I paid extra for the microwave. Ice maker on 2nd floor didn't work. I was very disappointed

Posted by on Aug 23, 2019

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2 out of 5
Charged "deposit fee" along with regular charges. Bathroom was dirty and had black mold around tub. Daughter stayed in another room and had same complaints.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jul 9, 2019 by Kajal Patel- General Manager

Your feedback is very important to us, and I am saddened to hear that you didn't enjoy your stay. We look forward to better serving you next time, here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.

4 out of 5
Staff is friendly, easy to get to. Lots of restaurants within a 2 mile radius. Rooms clean. Was noisy but do-able.

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by Kajal Patel- General Manager

We appreciate your feedback! Anytime you have a noise complaint please don't hesitate to notify us! Thank you for staying with us and we look forward to better serving you in the future!

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Kajal Patel-General Manager

We appreciate your feedback! Thank you for staying with us! We look forward to serving you in the future!

3 out of 5
clean, staff was very friendly the only negative was there was no phone in the room but other than that over all pleased for the price

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 17, 2019 by Kajal Patel- General Manager

Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Winston Salem. It is always a pleasure to receive positive feedback. Anytime you are missing an appliance please notify us so that we may take the appropriate measure to address the situation and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

1 out of 5
The housekeeping did NOT happen. When we got back to our room, *TWO NIGHTS IN A ROW*, the maid never came. The shower head was broken (we told them about it, but they never fixed it). The “handicapped” bathroom we had was so slippery two of us fell down hard. The television wouldn’t turn on (we told them about this too, but they never fixed it). The front desk was rarely available. When they were, they never checked ID. The employees were discussing a gun shootout in front of us when we were trying to get help. Unfortunately, this is not a complete list of the negative experience we had.

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 8, 2019 by Kajal Patel- General Manager

I'm saddened to hear that you didn't enjoy your stay. Anytime you have issues with cleanliness or staff please don't hesitate to email me so that we may take the appropriate measures to address the problem and prevent any future occurrences.

2 out of 5
The very first thing I noticed, before even entering the room is the door had "MANY" attempts at be "jimmied." Very obviously people try to break into these rooms on a regular basis. I did take photographs of the door and room. Also, the television was on top of the wardrobe, about 4" from the ceiling. It doesn't matter if they gave me a free room there, I wouldn't stay again.

Posted by , from NC on Nov 18, 2018

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Comment from Hotel Management

Nov 26, 2018 by Briana W AGM

Thank you for your feedback it is greatly appreciated. What you noticed on our doors is where the latch is located and people allow including our staff those doors to slam the the latch out to keep the door open. I assure you no one is breaking into our rooms. The location of the tv is where all our tvs are located in our single bed rooms. We hope to see you in the future

5 out of 5
Please fix the table in the breakfast area. I reported it but noticed it had not been repaired.

Posted by , from Delaware on Jun 20, 2018

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Comment from Hotel Management

Jun 24, 2018 by c

It has been resolved and we thank you for bringing that to our attention. We hope to see you again soon

About the Microtel Inn by Wyndham Winston Salem

Location 100 Capital Lodging Ct, Winston-Salem, NC 27103

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Microtel Inn by Wyndham Winston Salem also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Winston-Salem hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Greensboro, NC (GSO-Piedmont Triad Intl.) (42.9 km / 26.6 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn by Wyndham Winston Salem offers 98 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Cable television is provided. Bathrooms include shower/tub combinations. This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Winston Salem
  • Microtel Inn Wyndham Hotel Winston Salem
  • Microtel Inn Wyndham Winston Salem
  • Microtel Inn Wyndham Winston Salem Hotel
  • Microtel Inn by Wyndham Winston Salem Hotel
  • Microtel Inn by Wyndham Winston Salem Winston-Salem
  • Microtel Inn by Wyndham Winston Salem Hotel Winston-Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.