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4.4 out of 5

"We only stayed 1 night but the hotel was clean, room was a nice size and staff was friendly and attentive. " More

By a verified traveler on Sat 05 Oct 2019

Hotel Description

3-star hotel near Hanes Mall

In Winston-Salem

Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Wilkes Regional. Also, Novant Health Forsyth Medical Center is within 3 miles (5 km) and Wake Forest University Baptist Medical Center is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 95 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include sofa beds, sitting areas, and Netflix.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$71* Per night/room Dec 11 - Dec 12

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Springhill Suites by Marriott Winston-Salem Hanes Mall ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites by Marriott Winston-Salem Hanes Mall

Everyone (8) Family (1)
5 out of 5
We only stayed 1 night but the hotel was clean, room was a nice size and staff was friendly and attentive.

Posted by on Oct 5, 2019

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5 out of 5
Clean Modern Convenient. Could use a bar and restaurant.

Posted by on Apr 16, 2019

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5 out of 5
The hotel was one of the best experiences I had this year.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by Springhill Suites by Marriott

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 16, 2018 by The Springhill Team

Thank you for taking the time to review our property at The Springhill Suites in Winston Salem . We are delighted to hear your stay was a memorable one. Well look forward to seeing you on your next trip to Winston Salem.

5 out of 5
Friendliness attentive welcoming available Great room layout to accommodate an early riser and a sleep in companion

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 13, 2018 by SpringHill Suites Team

Thank you so much for your recent review of the Springhill Suites! We are so excited to hear your stay was a memorable one. The Springhill Suites wants to wish you and your family a happy holiday and hope to see you all the next time your in the Winston Salem area.

4 out of 5

Posted by on Dec 7, 2018

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Comment from Hotel Management

Dec 12, 2018 by General Manager

Thank you for taking the time to review our property at The Springhill Suites. We look forward to your next stay with us. If there is anything we can do please let us know. Happy Holidays

5 out of 5

Travelocity's rating was right on!

Just traveling through and picked this property by price and travelocity's rating. Worked out to be a great approach. Hotel appeared & felt almost new and the hotel staff (checking -to- breakfast -to- checkout) was extremely pleasant. Wouldn't hesitate to stay there again.

Posted by , from Fredericksburg, VA on Sep 28, 2016

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5 out of 5

Great stay!!

Great Location, Clean/Cimfortable room, & Friendly Staff. We will stay again when in the area. The only negative is parking is limited.

Posted by , from C on May 2, 2016

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1 out of 5

Tried to cancel due to car difficulty

Unable to get to destination due to car breakdown. I called to cancel and hotel staff was rude.

Posted by on Aug 5, 2015

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4 out of 5

Very good overall experience.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, suite area in standard room
Very nice room, with little suite area for sitting. Clever swivel of TV between bed and suite. Scrambled eggs were a disappointment--probably squeezed from a tube. Quiet, even though our room was right behind the elevator.

Posted by on May 31, 2012

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About the Springhill Suites by Marriott Winston-Salem Hanes Mall

Location 1015 Marriott Crossing Way, Winston-Salem, NC 27103

Property Features

Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available. This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (135 km / 83.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Day bed
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Springhill Suites Marriott Hanes
  • Springhill Suites Marriott Hanes Hotel
  • Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
  • Springhill Suites Marriott Winston-Salem Hanes Mall
  • Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
  • Springhill Suites Marriott Hanes Mall Hotel
  • Springhill Suites Marriott Hanes Mall
  • Springhill Suites by Marriott Winston Salem Hanes Mall
  • Springhill Suites riott Hanes
  • Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

You should know

  • Pool access available from 8 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.