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4.4 out of 5

"Just traveling through and picked this property by price and travelocity's rating. Worked out to be a great approach. Hotel appeared & felt almost n ... " More

By a verified traveler on Wed 28 Sep 2016

Hotel Description

3-star hotel near Hanes Mall

In Winston-Salem

You'll be within 2 miles (3 km) of Hanes Mall and 6 miles (10 km) of Wake Forest University Baptist Medical Center with a stay here. Old Salem and BB&T Ballpark are within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, comfy beds

The 95 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while sitting areas and refrigerators offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Studio, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$74* Per night/room Jan 1 - Jan 2

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Springhill Suites by Marriott Winston-Salem Hanes Mall ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites by Marriott Winston-Salem Hanes Mall

Everyone (8) Family (1)
5 out of 5
We only stayed 1 night but the hotel was clean, room was a nice size and staff was friendly and attentive.

Posted by on Oct 5, 2019

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5 out of 5
Clean Modern Convenient. Could use a bar and restaurant.

Posted by on Apr 16, 2019

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5 out of 5
The hotel was one of the best experiences I had this year.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by Springhill Suites by Marriott

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 16, 2018 by The Springhill Team

Thank you for taking the time to review our property at The Springhill Suites in Winston Salem . We are delighted to hear your stay was a memorable one. Well look forward to seeing you on your next trip to Winston Salem.

5 out of 5
Friendliness attentive welcoming available Great room layout to accommodate an early riser and a sleep in companion

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 13, 2018 by SpringHill Suites Team

Thank you so much for your recent review of the Springhill Suites! We are so excited to hear your stay was a memorable one. The Springhill Suites wants to wish you and your family a happy holiday and hope to see you all the next time your in the Winston Salem area.

4 out of 5

Posted by on Dec 7, 2018

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Comment from Hotel Management

Dec 12, 2018 by General Manager

Thank you for taking the time to review our property at The Springhill Suites. We look forward to your next stay with us. If there is anything we can do please let us know. Happy Holidays

5 out of 5

Travelocity's rating was right on!

Just traveling through and picked this property by price and travelocity's rating. Worked out to be a great approach. Hotel appeared & felt almost new and the hotel staff (checking -to- breakfast -to- checkout) was extremely pleasant. Wouldn't hesitate to stay there again.

Posted by , from Fredericksburg, VA on Sep 28, 2016

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5 out of 5

Great stay!!

Great Location, Clean/Cimfortable room, & Friendly Staff. We will stay again when in the area. The only negative is parking is limited.

Posted by , from C on May 2, 2016

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1 out of 5

Tried to cancel due to car difficulty

Unable to get to destination due to car breakdown. I called to cancel and hotel staff was rude.

Posted by on Aug 5, 2015

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4 out of 5

Very good overall experience.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, suite area in standard room
Very nice room, with little suite area for sitting. Clever swivel of TV between bed and suite. Scrambled eggs were a disappointment--probably squeezed from a tube. Quiet, even though our room was right behind the elevator.

Posted by on May 31, 2012

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About the Springhill Suites by Marriott Winston-Salem Hanes Mall

Location 1015 Marriott Crossing Way, Winston-Salem, NC 27103

Property Features

There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall. Self parking is free. This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (137.1 km / 85.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Day bed
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in

Hotel Names

  • Springhill Suites Marriott Hanes
  • Springhill Suites Marriott Hanes Hotel
  • Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
  • Springhill Suites Marriott Winston-Salem Hanes Mall
  • Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
  • Springhill Suites Marriott Hanes Mall Hotel
  • Springhill Suites Marriott Hanes Mall
  • Springhill Suites by Marriott Winston Salem Hanes Mall
  • Springhill Suites riott Hanes
  • Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

You should know

  • Pool access available from 8 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.