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4.2 out of 5

"Great check in friendly staff! Strange loud noises most of the night early morning " More

By a verified traveler on Sun 30 Aug 2020

Hotel Description

Family-friendly stay near Crystal Grand Music Theater

In Wisconsin Dells

Within a 10-minute walk of the hotel, you'll find Canyon Creek Riding Stables and Knuckleheads Bowling and Family Entertainment Center. Also, Outlets at The Dells is within half a mile (1 km) and Palace Theater is within 2 miles (3 km).

2 outdoor pools

2 outdoor pools, 2 indoor pools, and a spa tub are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 114 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$151* Per night/room Jun 27 - Jun 28

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Holiday Inn Express Wisconsin Dells, an IHG Hotel ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Wisconsin Dells, an IHG Hotel

Everyone (7) Couples (2) Family (5)
4 out of 5

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 25, 2021 by WSCWI-GM

Valued Guest, Thank you for taking the time to review your most recent stay! We are happy to see things went well and that you enjoyed the stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest. Our goal is always 110% guest satisfaction. We want every guest to have a 5* stay. If there is something, we can do to better the next stay to get that fifth star please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

4 out of 5
Great check in friendly staff! Strange loud noises most of the night early morning

Posted by on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by WSCWI-GM

Valued Guest, Thank you for taking the time to review your most recent stay! We are happy to see things went well and that you enjoyed the stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest. Our goal is always 110% guest satisfaction. We want every guest to have a 5* stay. If there is something we can do to better the next stay to get that fifth star please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

5 out of 5
the outdoor pool was awesome & beautiful! the food was excellent & even had a choice for vegans.

Posted by , from Alton, IL on Jun 15, 2019

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Comment from Hotel Management

Jun 19, 2019 by WSCWI-GM

Faith, Thank you so much for taking the time to review your most recent stay! We are thrilled to see everything went well and that you enjoyed everything about the stay including our awesome perks! Our pool areas and our breakfast are two of our BEST amenities that help us stand out from our competitors so we LOVE to see our guest enjoy these awesome perks! Happy to see everyone did. We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

5 out of 5
CLEAN and INVITING! GREAT BREAKFAST! FRIENDLY STAFF! WE WOULD COME BACK IN AN HEART BEAT!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 19, 2019 by WSCWI-GM

Valued Guest, Thank you so much for taking the time to review your most recent stay! We are thrilled to see everything went well and that you enjoyed everything about the stay! Customer service and cleanliness are two of the many areas we take GREAT pride in as a staff so we LOVE to see when our guest take notice. THANK YOU for the recognition! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

5 out of 5
Cleanliness and the staffs are so friendly and so ready to help out.

Posted by on May 30, 2019

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Comment from Hotel Management

May 30, 2019 by WSCWI-GM

Valued Guest, Thank you SO much for taking the time to review your most recent stay! We are thrilled to see everything went well and that you enjoyed everything about the stay! Customer service and cleanliness are two of the many areas we take GREAT pride in as a staff so we LOVE to see when our guest take notice. Thank you for the recognition in regards to these. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

5 out of 5
The staff were amazing and friendly. Everyone smiled. Any questions we had, the staff was able to immediately answer. Was quiet and clean and comfortable.

Posted by on May 9, 2019

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Comment from Hotel Management

May 20, 2019 by WSCWI-GM

Valued Guest, Thank you so much for taking the time to review your most recent stay! We are thrilled to see everything went well and that everyone enjoyed being here as much as we enjoyed having them! Customer service is an area we take GREAT pride in as a staff so we LOVE to see when our guest take notice. This includes our smiles :) THANK YOU for the recognition in regards to this! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest! We appreciate all of the feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please stop back and visit us again soon.

4 out of 5

Nice value, nice people

Clean room, good breakfast, beds a little uncomfortable but still okay, close to lotsof attractions and restaurants

Posted by , from MN on Feb 23, 2018

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Comment from Hotel Management

Feb 26, 2018 by WSCWI-GM

My, Thank you for taking the time to review your most recent stay! We are happy to see everything went well and that you enjoyed our newly renovated property! We will be sure to double check the bed and ensure is all is well as they are also brand new. We appreciate the feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. We hope to have the chance again soon.

5 out of 5

They had good service .

We was happy this hotel I will give five stars for service and the hotel

Posted by on Jan 4, 2018

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Comment from Hotel Management

Jan 11, 2018 by WSCWI-GM

Valued Guest, Thank you so much for taking the time to review your most recent stay! We are happy to see everything went great and that you enjoyed everything about the stay! We appreciate the feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. We hope to have the chance again soon.

3 out of 5

no rest here

Pros: staff and coffee in lobby
we had pounding, running, stomping, banging, and things falling from 7:00 until 1:00 Am Finally got to sleep when we heard a big crash that sounded like someone fell out of bed or dropped something heavy. We got out of there and drove home to get some rest. We went to front desk at 10:00 pm. The attendant called people in room above us and told them we were trying to get rest. They toned it down SOMEWHAT for 30 minutes and started slow but sure up again until 1:00 am.

Posted by on Aug 29, 2016

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Comment from Hotel Management

Sep 1, 2016 by WSCWI-GM

Hello, Thank you for taking the time to review your most recent stay. We are happy to see you enjoyed the hotel and found our service and cleanliness to be top notch as we take great pride in our customer service and cleanliness as a staff. We do apologize for the noise issues from the guest above you as we know how frustrating that can be. Though we try to ensure everyone has a GREAT nights rest some other guest actions do make that difficult at times. One tip I've picked up from all of my travels is always ask for a room on the top floor. This way there are never any other guest above you. It has been useful for me as I travel frequently so I hope it becomes useful for you as well. We appreciate all of your feedback and are hopeful to have another chance to host you when you are visiting the Dells area next so that you can see this is not a reoccurring issue. With so many choices when it comes to lodging we feel it is a PRIVILEGE to call you OUR guest. Hopefully we have that chance again soon.

3 out of 5
The outdoor pool is closed and they did not inform us of this before we arrived. Had we know we would have picked a different hotel. we had also requested a crib when we booked the room online but they did not receive our request. Luckily they had an extra one available or else we would not have stayed. Beds/pillows were not very comfortable but ok if you're only staying a night or two. Overall not impressed with this hotel

Posted by on Aug 3, 2016

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Comment from Hotel Management

by WSCWI-GM

Hello, Thank you for taking the time to review your most recent stay. I apologize for the pool closure as we know how frustrating that can be. Believe me, nobody wants the area re-opened faster than my staff and I. We are doing all we can to get the area re-opened but it has not gone as quickly as we had hoped. We had several pipes break that were located under the cement pool deck that in order to re-open the area we need to have repaired. I can happily say the work is almost completed and we are hopeful to have the area re-opened in the next few weeks. I hope you are willing to give us another chance to host you so that you can see these are not reoccurring issues and you can utilize all of our amenities to the fullest. I can also happily say that we have already ordered all new beds that will be arriving later this month. We are going through a complete hotel remodel and the beds being replaced is one of our upgrades! Again, we appreciate your feedback and are hopeful we have another chance to host you when you are visiting this area again so that you can enjoy all of our amenities! With so many choices when it comes to lodging we truly feel it is a PRIVILEGE to call you our guest. We have full faith we have what it takes to restore your confidence in us. Take care!

About the Holiday Inn Express Wisconsin Dells, an IHG Hotel

Location 1033 Wisconsin Dells Parkway South, Wisconsin Dells, WI 53965

Property Features

Holiday Inn Express Wisconsin Dells, an IHG Hotel offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with a spa tub, a fitness center, and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. A children's pool, an arcade/game room, and a picnic area are also featured at the family-friendly Holiday Inn Express Wisconsin Dells, an IHG Hotel. Self parking is free. This Wisconsin Dells hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Dane County Regional Airport (MSN) (74.5 km / 46.3 mi)
  • Train station: Wisconsin Dells Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Wisconsin Dells, an IHG Hotel offers 114 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Wisconsin Dells
  • Holiday Inn Express Wisconsin Dells
  • Wisconsin Dells Holiday Inn Express
  • Holiday Inn Express Wisconsin Dells Hotel Wisconsin Dells
  • Holiday Inn Wisconsin Dells
  • Wisconsin Dells Holiday Inn
  • Holiday Inn Express Wisconsin Dells Hotel
  • Holiday Inn Express Wisconsin Dells
  • Holiday Inn Express Wisconsin Dells, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.