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"Room was comfortable. King bed. Smelled a little weird. Not sure how to describe. Did express checkout. Bill was under the door. Was told breakfast wa ... " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

Wise guestrooms with free WiFi

In Wise

Within 2 miles (3 km) of this Wise hotel, you'll find Healios Health Center and Big Glades Community Square & Amphitheater. Also, University of Virginia's College at Wise is within 3 miles (5 km) and Jefferson National Forest is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Apr 8 - Apr 9

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Of Wise ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Of Wise

Everyone (4) Family (2)
2 out of 5
I made my reservation online 12 days before my stay and reserved a NON-SMOKING room. When I arrived I was informed at checkin that my room had been switched to SMOKING. The stench in the room was terrible. I’ve used this hotel several times in the past, but next time in the area I’ll be staying somewhere else.

Posted by on Sep 16, 2022

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2 out of 5
I had reservations! Got there no bath towels in room , nor was there a bed spread on bed. When I asked for towels, they had given ALL there towels out

Posted by on Oct 10, 2021

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4 out of 5
Room was comfortable. King bed. Smelled a little weird. Not sure how to describe. Did express checkout. Bill was under the door. Was told breakfast was grab and go bag. When we were leaving around 9 am, asked about it. Was told by the older dude behind the desk that he made 30 and they were all gone. My thought was shouldn't enough be made to cover number of guests. Not like it couldn't be used the next day. Will probably try a different hotel next visit.

Posted by on Jul 4, 2021

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5 out of 5

Nice

Pros: convenient, clean, friendly
Good hotel, staff, and cleanliness. Breakfast was better than most.

Posted by on Feb 8, 2018

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5 out of 5

Nice for the money

Pros: clean, multiple amenties etc.
Cons: Would have been nice if the pool was not being serviced
Location: Located in Wise Va. Near Bristol Tennessee & the Smoky mountains. Multiple options within a short driving distance
Myself and my wife stayed one Saturday night here & were pleasantly suprised. We arrived at the hotel earlier that the 2:00 pm listed check in time, but were allowed to go to the room before that. The room was large even with the king sized bed in it. TV had a lot of channels available including multiple premium channels for no charge. Wifi worked great . Room was clean & had all the amenties, such as hair dryer, small fridge, microwave, etc. The hotel has a fitness area & an indoor pool, but it was being serviced. The next morning we were up earlier & went downstairs for the free breakfast. Very happy with the food options and the food was tasty, They had scrambled eggs, sausage links, biscuits, sausage gravy, make your own waffles, orange, grape & cranberry juice, cereal, milk, coffee, bagels, toast granola, bagels etc. We would definately stay here again if we are in this area in the future.

Posted by , from Roanoke, VA on Nov 27, 2017

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5 out of 5

Enjoyable stay.

Pros: Clean and friendly.
Location: There is much history to be explored nearby. The Lonesome Pine School and Heritage Center in Big Stone Gap is unique. Much Wise County history.
We checked the reviews before booking. We also rate the Best Western Wise very high. We were pleased.

Posted by , from Shelby, NC on Jun 26, 2017

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4 out of 5

Nice place

Hotel is clean, well maintained and reasonably priced. Clean, if plain, indoor pool and exercise room. Staff if friendly and helpful. Nice breakfast with waffles.

Posted by , from Virginia on Aug 7, 2016

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5 out of 5

Best hotel for this price we have stayed in for some time.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Clean quiet friendly great location. We enjoyed the pool. When we go back for graduation this is where we will be staying.

Posted by , from Mechanicsville, VA, USA on Apr 11, 2012

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4 out of 5

A nice motel

We stayed here for two nights on a weekend & had two rooms. The staff was very efficient. We had non smoking rooms which were truly non smoking. The breakfast was sparse, but acceptable. I couldn't talk my granddaughters into getting up for it the second day. Pool is indoors and small, but very usable. Overall a good place to stay

Posted by on Jul 26, 2010

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1 out of 5

very poor

We booked a non-smoking room, but when we went into the room it was horrible with the smell of cigarette smoke. We ask to change, the desk clerk did give us another room although it was not much better. The smell was still very strong but we could not get another room with any other hotels so we did stay in the room.

Posted by on Dec 2, 2006

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Renovations + Closures

The following facilities or services will be unavailable from January 27 2022 to December 31 2023 (dates subject to change):

  • Breakfast
  • Fitness facilities
  • Swimming pool

The property will be renovating from March 23 2023 to April 30 2023 (completion date subject to change). The following areas are affected:

  • Lobby
  • Swimming pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

Best Western Of Wise offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Best Western Of Wise also features a picnic area, concierge services, and complimentary newspapers in the lobby. Self parking and valet parking are free. Smoking is allowed in designated areas at this Wise hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking

Transport

  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Best Western Of Wise offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with premium satellite channels. This Wise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per day.
  • Cribs (infant beds) are available for USD 6.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 6.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Motel Wise
  • Best Western Wise
  • Best Western Wise Hotel
  • Best Western Of Wise Wise
  • Best Western Of Wise Hotel
  • Best Western Of Wise Hotel Wise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Best Western Of Wise.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.