Gran Hotel Xalapa

3.5 star property
Enjoy the outdoor pool at this 3.5-star Xalapa hotel

Choose dates to view prices

Photo gallery for Gran Hotel Xalapa

Hallway
Outdoor pool, sun loungers
Exterior
Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Combined shower/tub, free toiletries, towels
Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000
  • Popular LocationLos Tecajetes Park1 min walk
  • Popular LocationJuarez Park13 min walk
  • Popular LocationXalapa Cathedral14 min walk

Room options

Suite, 1 King Bed (Master)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

Standard Room

7.8/10 Good
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room

8.2/10 Very Good
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Xalapa

In Xalapa .With a stay at this Xalapa hotel, you'll be steps from Los Tecajetes Park and within a 10-minute walk of Xalapa Metropolitan University. Also, State Theatre is within half a mile (1 km) and Diego Rivera Gallery is within 2 miles (3 km).

What's nearby

  • Los Tecajetes Park - 1 min walk
  • State Theatre - 11 min walk
  • Juarez Park - 13 min walk
  • Xalapa Cathedral - 14 min walk
  • Paseo de los Lagos Park - 3 min drive

Getting around

  • Xalapa Station - 17 min drive
  • General Heriberto Jara Intl. Airport (VER) - 126 min drive

Restaurants

  • Tom Mix - 4 min walk
  • El Asador - 5 min walk
  • La Estancia de los Tecajetes - 4 min walk
  • Restaurante Mocafetos - 1 min walk
  • Churrería de Xalapa - 1 min walk

About this property

Gran Hotel Xalapa

Enjoy the outdoor pool at this 3.5-star Xalapa hotel
Gran Hotel Xalapa offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a garden are also featured at Gran Hotel Xalapa. Self parking is free.

This 3.5-star Xalapa hotel is smoke free.

  • 200 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Xalapa offers 200 accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

Property is also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

How close is Gran Hotel Xalapa to the airport?

Gran Hotel Xalapa is 11.2 mi (33-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel Xalapa?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Xalapa on May 28, 2024 start from $55.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel Xalapa have an airport shuttle?

Airport shuttle services are not available at Gran Hotel Xalapa.

Does Gran Hotel Xalapa offer free breakfast?

Free breakfast isn’t provided at Gran Hotel Xalapa, but buffet breakfast is offered for a fee of MXN 185.00 for adults and MXN 110.00 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Gran Hotel Xalapa?

No, there is no casino at this hotel, but Big Bola Casino (8-min drive) is nearby.

What time is check-in at Gran Hotel Xalapa?

Check-in begins at 3 PM.

Is there free parking at Gran Hotel Xalapa?

This hotel offers free self parking.

Does Gran Hotel Xalapa have a pool?

Gran Hotel Xalapa features an outdoor pool and a children's pool. Pool access starts at 9 AM.

Does Gran Hotel Xalapa have a restaurant?

Gran Hotel Xalapa is home to Mocafetos, which features international cuisine and brunch.

Does Gran Hotel Xalapa have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel Xalapa to downtown Xalapa?

Gran Hotel Xalapa is 1.5 mi away from Xalapa.

Gran Hotel Xalapa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 280 reviews" "
Rating 8 - Good. 99 out of 280 reviews" "
Rating 6 - Okay. 66 out of 280 reviews" "
Rating 4 - Poor. 22 out of 280 reviews" "
Rating 2 - Terrible. 13 out of 280 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jeffrey

Stayed 1 night in Jul 2023

4/10 Poor

Carlos

Disliked: Staff & service, amenities, property conditions & facilities
Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Stayed 7 nights in Jan 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

4/10 Poor

Maribel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
muy buena locación pero tuve que moverme de hotel porque el internet nunca funciono, lo mismo que la television, la llave del cuarto tampoco tenia que ir a recepción por lo menos 3 veces para que activaran la llave
Stayed 3 nights in Dec 2021

10/10 Excellent

ROLANDO

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

6/10 Okay

Alfonso

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Need a lot of improvement on the build and better front desk services
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY MALA ACTITUD, ME RESOLVIO UN PROBLEMA, PERO NADA ATENTA, LA ALBERCA NO ESTA CLIMATIZADA, EL DESAYUNO MUY RICO, PERO SOLO INCLUIA LOS ADULTOS Y LOS NIÑOS NO, Y NO LO ESPECIFICA, EN GENERAL BUENO, PERO PARA LAS CONDICIONES MUY CARO
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019