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5.0 out of 5

"Location was absolutely beautiful! The view from our room was amazing. Rooms are practically new and very clean. Personnel is very nice, attentive and ... " More

By a verified traveler on Sat 23 Nov 2019

Hotel Description

3-star Colonial guest house near Lake Bacalar

Close to airport

At this Xul-Ha guesthouse, you'll be within half a mile (1 km) of Lake Bacalar and 12 miles (20 km) of Fort of San Felipe. Santuario del Manati and Museum of Maya Culture are within 16 miles (25 km).

Free perks

This guesthouse doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the express check-in, express check-out, and airport shuttle. Free parking, a terrace, and a garden are also offered.

Free WiFi, luxe bedding

The 11 individually decorated guestrooms offer free WiFi and room service. Other amenities include Egyptian cotton sheets, rainfall showerheads, and down comforters. Housekeeping is available on request.

Luxury Double Room, 1 King Bed, Private Bathroom, Garden View (6)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$54* Per night/room Jun 8 - Jun 9

Grand Quadruple Room, 1 Bedroom, Lanai, Lagoon View (2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Villa, 1 Bedroom, Terrace, Lagoon View (5)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Quadruple Room, 1 Bedroom, Balcony, Lake View (10)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Gallery Apartment, 1 King Bed, Balcony, Lagoon View (11)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Double Room, 1 Bedroom, Lanai, Lake View (4)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bacalar Sunrise Villa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bacalar Sunrise Villa

Family (1)
5 out of 5
Location was absolutely beautiful! The view from our room was amazing. Rooms are practically new and very clean. Personnel is very nice, attentive and helpful on all your needs. Kris, the owner will do her best to accommodate all your needs so your stay can be the best experience at Xul-Ha!! Thank you Kris and everyone at Sunrise Villa! 👍💕

Posted by , from Los Ángeles, CA on Nov 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 25, 2019 by Kris

Thank you so much dear !! you are the best !! I really glad I meet you, please come back with your family, I hope I will see you again !! :D

Property Features

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Bacalar Sunrise Villa. The guesthouse can provide concierge services and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Xul-Ha guesthouse.

  • 11 guestrooms or units
  • 2 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (23 km / 14.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Bacalar Sunrise Villa offers 11 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Xul-Ha guesthouse provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

  • Communal kitchen access
  • Separate bedroom
  • In-room dining (limited hours)
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 8:30 AM to 10:00 AM. The guesthouse hosts a free manager's reception daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snorkeling on site
  • Rowing or canoeing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Kayaking on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 10:00 AM to 6:00 AM. Fees may apply. Contact the property in advance to get details.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 10:00 AM to 6:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 20 children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: MXN 300 per pet, per stay, plus a deposit of MXN 500 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Parties and events are allowed on site. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash Deposit Required
  • Number of children who can stay free - 20
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per person (one-way)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunrise Villa Xul-Ha
  • Sunrise Xul-Ha
  • Sunrise Villa Guesthouse Xul-Ha
  • Sunrise Villa
  • Bacalar Sunrise Villa Xul-Ha
  • Bacalar Sunrise Villa Guesthouse
  • Bacalar Sunrise Villa Guesthouse Xul-Ha

You should know

  • Up to 20 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.