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"Staff are nice and courteous but do not expect them to be very reliable. Called ahead before arrival for airport pick-up and gave the time and date of ... " More

By SeekNDiscover, from Chicago, IL, USA on Sun 19 Feb 2012

Hotel Description

Family-friendly 4.5-star resort near Plaza Ambarrukmo

Near the airport

Within 3 miles (5 km) of this Depok resort, you'll find Plaza Ambarrukmo and Adisucipto Golf Course. Gembira Loka Zoo and Maguwoharjo Stadium are also within 6 miles (10 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this luxury resort. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

The 246 soundproofed guestrooms offer free WiFi and minibars. Other amenities include balconies, deep soaking bathtubs, and LED TVs with satellite channels.

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$45* Per night/room Apr 18 - Apr 19

Presidential Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking, Balcony (Lounge access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Mustika Yogyakarta Resort and Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sheraton Mustika Yogyakarta Resort and Spa

3 out of 5

Nice international chain hotel with good value for your money.

Pros: Free breakfast, Free Internet, Quiet, very close to the airport, free shuttle service, nice pool
Cons: Nothing close, run down, needs updatiing and remodelling.
Staff are nice and courteous but do not expect them to be very reliable. Called ahead before arrival for airport pick-up and gave the time and date of arrival including airline information. No hotel shuttle was there to pick us up and we ended up overpaying a taxi to take us to the hotel which was a mere 5 minutes away.

Posted by , from Chicago, IL, USA on Feb 19, 2012

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About the Sheraton Mustika Yogyakarta Resort and Spa

Location JL Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282

Property Features

Sheraton Mustika Yogyakarta Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, and 10 spa tubs along with outdoor tennis courts and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 12917 square feet (1200 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a steam room are also featured at the luxury Sheraton Mustika Yogyakarta Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Depok resort.

  • 246 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1997
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Yogyakarta (YIA-New Yogyakarta Intl.) (57.9 km / 36 mi)
  • Train station: Yogyakarta Train Station (9.2 km / 5.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Sheraton Mustika Yogyakarta Resort and Spa offers 246 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

Androwino Bistro - Overlooking the pool and garden, this bistro specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Suko Wine Lounge - This poolside wine bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.

Tasty Box Patisserie - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves light fare only. Open daily.

Pool SIde Bar - Onsite bar. Open daily.

Ganesha Ek Sanskriti - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 10 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

Taman Sari Royal Heritage Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 27.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Mustika Yogyakarta Resort and Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 5 years old)
  • Valet parking fee: USD 10 per stay
  • Rollaway bed fee: USD 27.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mustika Sheraton Yogyakarta
  • Resort Yogyakarta
  • Sheraton Mustika
  • Sheraton Mustika Resort
  • Sheraton Mustika Yogyakarta
  • Sheraton Mustika Yogyakarta Resort
  • Sheraton Yogyakarta
  • Yogyakarta Resort
  • Yogyakarta Sheraton
  • Yogyakarta Sheraton Mustika
  • Sheraton Mustika Yogyakarta Hotel Yogyakarta
  • Sheraton Mustika Yogyakarta Resort Depok
  • Sheraton Mustika Yogyakarta Depok
  • Sheraton Mustika Yogyakarta Resort Spa
  • Yogyakarta Sheraton
  • Sheraton Yogyakarta
  • Sheraton Mustika Yogyakarta
  • Sheraton Mustika Yogyakarta Resort and Spa Depok
  • Sheraton Mustika Yogyakarta Resort and Spa Resort
  • Sheraton Mustika Yogyakarta Resort and Spa Resort Depok

You should know

  • Sheraton Mustika Yogyakarta Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.