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5.0 out of 5

"Rewarding experience. From the staff to the infrastructure to the food. " More

By a verified traveler on Sat 27 Jan 2018

Hotel Description

5-star luxury hotel near Malioboro Street

Central Yogyakarta stay

A stay at this Central Yogyakarta hotel places you steps from Tugu Yogyakarta and within a 5-minute walk of Malioboro Street. Malioboro Mall and Gadjah Mada University are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and airport shuttle. Enjoy the sauna and perks like free self parking and free WiFi.

Free WiFi, balconies

The 144 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, premium bedding, and flat-screen TVs with cable channels.

Superior Twin Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$36* Per night/room Apr 22 - Apr 23

Deluxe Twin Room, 2 Twin Beds (Legacy)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Phoenix)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Pool View (Legacy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Legendary)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Phoenix Hotel Yogyakarta - MGallery Collection ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Phoenix Hotel Yogyakarta - MGallery Collection

Everyone (2)
5 out of 5

Beautiful building, clean rooms, great staff

Pros: everything
Cons: not that I can think of
Location: It fit me.
Rewarding experience. From the staff to the infrastructure to the food.

Posted by on Jan 27, 2018

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Comment from Hotel Management

Jan 28, 2018 by Cisca

Dear Guest, Thank you for your brief and wonderful review about your memorable experience. We are happy that we have provided everything that matched your expectations. We are looking forward to welcome you back here. Best regards, Francisca Imas Soraya Guest Experience Manager

5 out of 5

Nice Hotel near center of Yogyakarta

Spent 2 days to tour Prambanan and Borobudur. The hotel was well keep. Pool was nice. No drainage in the shower so we shower quickly due to water accumulation. Staff not as attentive as other hotels we stayed in Indonesia.

Posted by , from Indiana on Jan 9, 2018

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Comment from Hotel Management

Jan 14, 2018 by GEM_TPHY

Dear ME, Thank you for taking time to review our hotel facility, especially the relaxing pool area. It's so nice to know that you overall enjoyed your stay here. We apologize for the inconvenience on the improper drainage. We will work on improving it to prevent further occurrence. Thank you for highlighting that we need to work on our staff's attentiveness, more training will be applied in order to create a memorable service experience for every guest. Best regards, Francisca Imas Soraya Guest Experience Manager

5 out of 5

Very atmospheric!

It is indeed as advertised - a "historic" "colonial landmark", which however has been updated in a very nice way. The hotel feels rather luxurious, and room furnishings are nice. Ours had a little balcony where we ate our room service breakfast while listening to gamalan music in the courtyard below. There's also an extensive breakfast buffet in a covered outdoor area next to the courtyard, with both western and local offerings. The hotel is conveniently located next to Malioboro St. This is a central tourist area, but didn't hold much attraction for me.

Posted by on Apr 12, 2011

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Comment from Hotel Management

Jan 3, 2015 by marlya

Dear Susanbb Thank you very much for taking your valued time to share about our hotel. All the team members are very happy to hear that you had a lovely stay at The Phoenix Yogyakarta. We are pleased to read how much you appreciate our hotel. We are excited and would love to welcome you back again on a future visit to our heritage hotel in Yogyakarta. Warmest regards, Marlya Christina Public Relations Manager

5 out of 5

Authentic,Modern,Romantic,Friendly...Worth your money!

The Grand Mercure Hotel, in Yogya... Need to say more?... If you read the title, than the only conclusion is; 'Go and explore this great hotel!'

Posted by on Oct 15, 2008

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Comment from Hotel Management

Jan 3, 2015 by marlya

Dear Guest Thank you very much for taking your valued time to share about our hotel. All the team members are very happy to hear that you had a lovely stay at The Phoenix Yogyakarta. We are pleased to read how much you appreciate our hotel. We are excited and would love to welcome you back again on a future visit to our heritage hotel in Yogyakarta. Warmest regards, Marlya Christina Public Relations Manager

About the The Phoenix Hotel Yogyakarta - MGallery Collection

Location Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta 55233

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Phoenix Hotel Yogyakarta - MGallery Collection offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 8 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Phoenix Hotel Yogyakarta - MGallery Collection. Free self parking is available. This 5-star Yogyakarta hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1918
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Yogyakarta (JOG-Adisucipto Intl.) (8.9 km / 5.6 mi)
  • Train station: Yogyakarta Train Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Phoenix Hotel Yogyakarta - MGallery Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and slippers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

The Phoenix Hotel Yogyakarta - MGallery Collection has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby

Spa Services

  • Number of treatment rooms 4

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Phoenix Hotel Yogyakarta - MGallery Collection

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Hotel Yogyakarta MGallery Collection
  • Phoenix Yogyakarta MGallery Collection
  • Phoenix Hotel MGallery Collection
  • Phoenix MGallery Collection
  • Phoenix Hotel Yogyakarta
  • Yogyakarta Phoenix Hotel
  • The Phoenix Hotel Yogyakarta MGallery by Sofitel
  • The Phoenix Hotel Yogyakarta - MGallery Collection Hotel
  • The Phoenix Hotel Yogyakarta - MGallery Collection Yogyakarta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.