Skip to main content
Beginning of main content

Enter dates to see availability

5.0 out of 5

"Best Western Astoria lies in downtown Zagreb, which is very convenient to walk around. The staff were courteous and friendly. The breakfast is excelle ... " More

By a verified traveler on Fri 25 May 2018

Hotel Description

4-star hotel near Ban Jelacic Square

Heart of Zagreb

Within a 15-minute walk of this Donji Grad hotel, you'll find Ban Jelacic Square and Zagreb Cathedral. Art Pavilion and King Tomislav Square are also within half a mile (1 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

The 100 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. LCD TVs come with cable channels, and other amenities include refrigerators and room service.

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$91* Per night/room Jul 10 - Jul 11

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed (Quiet Location)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed (Quiet Location)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Best Western Premier Hotel Astoria ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Premier Hotel Astoria

Everyone (2)
5 out of 5
Best Western Astoria lies in downtown Zagreb, which is very convenient to walk around. The staff were courteous and friendly. The breakfast is excellent and the staff (Lucas) is really really nice and helpful! I truly would recommend BWA to all my friends and family!

Posted by on May 25, 2018

Was this review helpful to you?
5 out of 5

Not your typical Best Western

This is our 2nd stay at this hotel. The first was 6 years ago. The staff are always very helpful. It's close enough to park and walk all over Zagreb downtown. They also have secured parking at no extra charge. The included breakfast buffet has everything you could want. I recommend this hotel highly.

Posted by , from Olathe, Kansas on Jun 30, 2017

Was this review helpful to you?

About the Best Western Premier Hotel Astoria

Location Petrinjska 71, Zagreb, 10000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Best Western Premier Hotel Astoria. Limited free parking is available on a first-come, first-served basis. This 4-star Zagreb hotel is smoke free.

  • 100 guestrooms or units
  • 6 levels
  • Built in 1932
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Zagreb Airport (ZAG) (17 km / 10.6 mi)
  • Train station: Zagreb Central Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant Ragusa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Glama Bar - This cocktail bar serves light fare only.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Croatian Tourism Association (HUT - Croatia)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • BEST WESTERN Hotel Astoria
  • BEST WESTERN PREMIER Astoria
  • BEST WESTERN PREMIER Astoria Zagreb
  • BEST WESTERN PREMIER Hotel Astoria
  • BEST WESTERN PREMIER Hotel Astoria Zagreb
  • Hotel Astoria BEST WESTERN
  • Best Western Zagreb
  • Zagreb Best Western
  • Best Premier Astoria Zagreb
  • Best Western Premier Hotel Astoria Hotel
  • Best Western Premier Hotel Astoria Zagreb
  • Best Western Premier Hotel Astoria Hotel Zagreb

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://travel.travelocity.com/Zagreb-Hotels-Best-Western-Premier-Hotel-Astoria.h1192031-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Zagreb-Hotels-Best-Western-Premier-Hotel-Astoria.h1192031-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Zagreb-Hotels-Best-Western-Premier-Hotel-Astoria.h1192031-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.