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Hotel Phoenix

4.0 star property
4-star hotel with a winery, connected to a shopping center

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Photo gallery for Hotel Phoenix

Front of property
Terrace/patio
Standard Triple Room | Memory foam beds, in-room safe, individually decorated
Banquet hall
Interior entrance
Reviews
8.0

Very good

Popular amenities

  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Sesvetska cesta 29, Zagreb, 10 360
  • Popular LocationZagreb Zoo9 min drive
  • Popular LocationZagreb Cathedral13 min drive
  • Popular LocationBan Jelacic Square14 min drive
  • AirportZagreb (ZAG)15 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Memory foam beds, in-room safe, individually decorated

Standard Triple Room

10/10 Exceptional
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Memory foam beds, in-room safe, individually decorated

Standard Double or Twin Room

8.3/10 Very Good
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Room
Residence Hotel
Breakfast included
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (280)
The price is $92
per night
$108 total
includes taxes & fees
Jun 18 - Jun 19
Residence Hotel

About the neighborhood

Sesvete

In shopping district.Within 6 miles (10 km) of this Zagreb hotel, you'll find Garden Mall Zagreb and Zagreb Zoo. Maksimir Stadium and City Center One East are also within 6 miles (10 km).

What's nearby

  • Zagreb Zoo - 9 min drive
  • Maksimir Stadium - 10 min drive
  • Park Maksimir - 10 min drive
  • Zagreb Cathedral - 13 min drive
  • Ban Jelacic Square - 14 min drive

Getting around

  • Sesvete Station - 19 min walk
  • Zagreb Airport (ZAG) - 15 min drive

Restaurants

  • ‪The Paja's Pivnica - ‬2 min drive
  • ‪Slastičarnica Martina - ‬19 min walk
  • ‪Bistro & Pizzeria Pavić - ‬18 min walk
  • ‪American donut&co, obrt - ‬19 min walk
  • ‪Agram Caffe - ‬18 min walk

About this property

Hotel Phoenix

4-star hotel with a winery, connected to a shopping center
A winery is on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Phoenix. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 3 levels
  • 10760 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1996
  • Winery on site
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Phoenix offers 55 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include slippers and hair dryers.

This Zagreb hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

Croatian, English, German, Serbian, Slovak, Slovenian

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (EUR 6 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Stereo
  • TV in common areas
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Service fee: EUR 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 6 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, Eurocard, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Phoenix Zagreb
Phoenix Zagreb
Hotel Phoenix Hotel
Hotel Phoenix Zagreb
Hotel Phoenix Hotel Zagreb

Frequently asked questions

How close is Hotel Phoenix to the airport?

Hotel Phoenix is 9.4 mi (15-min drive) away from the Zagreb Airport (ZAG) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Phoenix?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at Hotel Phoenix on Jun 6, 2024 start from $91.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Phoenix have an airport shuttle?

Hotel Phoenix offers an airport shuttle 24 hours a day, on request, for a charge of EUR 50 per vehicle, one-way.

Does Hotel Phoenix offer free breakfast?

Free breakfast isn’t provided at Hotel Phoenix, but buffet breakfast is offered for a fee of EUR 14 for adults and EUR 9 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Phoenix?

No, there is no casino at this hotel.

What time is check-in at Hotel Phoenix?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Phoenix?

Free parking is not available at this hotel. Self parking is available for EUR 6 per day.

Does Hotel Phoenix have a pool?

Hotel Phoenix does not have a pool.

Does Hotel Phoenix have a restaurant?

Hotel Phoenix is home to Maestro, which features Mediterranean cuisine, garden views, and al fresco dining.

Does Hotel Phoenix have a spa?

There are no spa services available at this hotel.

How close is Hotel Phoenix to downtown Zagreb?

Hotel Phoenix is 0.8 mi away from Sesvete.

Hotel Phoenix Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 60 out of 188 reviews" "
Rating 8 - Good. 87 out of 188 reviews" "
Rating 6 - Okay. 23 out of 188 reviews" "
Rating 4 - Poor. 15 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with group
Liked: Staff & service
The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.
Stayed 1 night in Sep 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Fine for being close to the airport
The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.
Stayed 1 night in Jul 2022

8/10 Good

Roman John

Traveled with group
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jul 2022

8/10 Good

Katija

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Larry, Sarajevo

Disliked: Staff & service, property conditions & facilities, room comfort
This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.
Stayed 1 night in Aug 2018

8/10 Good

Hev, UK

Liked: Staff & service, room comfort
Perfectly suited
Out of town Lots of parking available Easy drive into centre Hotel looking a little tired especially bathroom
Stayed 1 night in Aug 2018

4/10 Poor

Sofia, Montreal

Liked: Room comfort
Disliked: Staff & service
Did not get a friendly reception & fell down twice in Wellness centre due to the fact that we were not Allowed our sandals & the ones offered to guests were way too small. Needless to say thst Bare feet on wet ceramic tiles is very dangerous, slipped in shower & when exiting slipped again in hallway.
Stayed 1 night in Jun 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and enjoyable hotel
Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Charges for things they say are included!
Was very disappointed with they stay here! Upon check was told our reservation included when checking out they then charged us for this! When questioned she told us that the charge for breakfast had been discounted from €10 to €6 each, why even discount this if there was no reason to in the first place! There is also loads of hidden fees such as insurance and registration and local tax! Local tax I am fine with as we had to do this in one other but the others is ludicrous as I've never come across this before! What should have been €64 ended up €91 would recommend people stay away unless they are happy to pay more then first thought! Would not use this hotel again as obscure the truth!
Stayed 1 night in Jan 2018