6/10 Okay
Marina
Sep 7, 2023
Liked: Cleanliness, staff & service
Hear me out. I gave 5 stars for the staff & service despite everything I'm about to mention. They messed up and didn't send the cab I had reserved, the room was supposed to be a sea view and it was on the first floor right above some loud music and having a city view. Definitely no sound proofed windows. The room was right across from the elevator and there was no sound proofing there either. The safe didn't work. The staff even came upstairs to try it so we had to leave our jewelry, money, passports locked in a carryon that someone can easily pick up and walk off with. Thankfully the staff was able to move me the next day to the top floor in the room I expected to have. This hotel is definitely NOT a 4 star hotel. If it were it would have had slippers and robes in all their rooms. Only the top floor rooms had them. the breakfast buffet is small but has what you need. Don't choose the sliced bread. It's stale and they don't have a toaster. They do not have decaf coffee either but I ordered it from the bar and wasn't charged because they didn't offer it at the buffet. Their regular coffee, however, is from a machine where you select if you want it with or without milk. My friend selected the one with the milk and it just spewed out water and milk. No coffee. So get the black coffee and use the milk they have for the cereal.
In addition to all this, they offer no recycling or option to not change sheets for environmental purposes.
Marina
Stayed 2 nights in Aug 2023