10/10 Excellent
Susan
Feb 22, 2024
Liked: Property conditions & facilities, room comfort
Lovely after a dodgy start
We loved our stay. We had a triple room in Tembo Palace, which is about a minutes walk from the main Tembo Hotel. It has its own pool (which is smaller but quieter than the main one) but breakfast and the restaurant is in the main hotel. Our room was huge with three king-sized beds and a large bathroom. A/c and fans were effective.
Both hotels are beautifully restored buildings. The alley leading to ours didn’t look great initially but we always felt safe walking back and forth. It’s about 30 seconds from the Freddie Mercury museum.
The staff were brilliant throughout with a special mention for Pieter, our waiter on a couple of occasions. Breakfast is awesome with lots of choice and eggs made to order.
Our only disappointment was on arrival when the bathroom was covered with what looked like large flakes of paint - bath, floor, basin, loo - everything. It was 3am so we really couldn’t be bothered to report it then. When we did next day, it was quickly cleared but it was a disturbing reflection on how rooms are prepared. Having said that, the actual bedroom seemed clean. Oh, and it had a fridge - lovely for keeping water and juice cool.
Susan
Stayed 3 nights in Feb 2024