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"We stayed at this hotel overnight prior to boarding the Glacier Express the next morning. We had about a 10 mins. walk to the hotel from the train sta ... " More

By a verified traveler on Fri 27 May 2016

Hotel Description

3-star spa hotel near Matterhorn Ski Paradise

In Zermatt

Steps from the hotel, you'll find Mountaineers Cemetery and St. Mauritius Church. Matterhorn Ski Paradise and Matterhorn Museum are also within half a mile (1 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Free WiFi, balconies

In addition to free WiFi, the 44 guestrooms offer balconies and TVs.

Small Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$176* Per night/room May 7 - May 8

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Bristol ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Bristol

Everyone (1)
3 out of 5

Swiss tourists

Pros: Convenient location. We had a triple room which was on the small side.
Cons: Food service unavailable at hotel upon our arrival
Location: We only stayed overnight and most everything was closed upon our arrival
We stayed at this hotel overnight prior to boarding the Glacier Express the next morning. We had about a 10 mins. walk to the hotel from the train station. We had great difficulty getting food to eat based on time of our arrival in Zermatt and the fact that it was the off-season so many restaurants had already closed. We had a slight difficulty finding the hotel but close to the center of town and convenient for walking around.

Posted by on May 27, 2016

Was this review helpful to you?
Comment from Hotel Management

Jun 5, 2016 by Julie

Thank you very much for the feedback! May is low season for Zermatt, but there are many restaurants open on the main street.

Property Features

Hotel Bristol offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 35 square feet (3 square meters). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Bristol. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • 35 sq ft of conference space
  • 3 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (234.1 km / 145.5 mi)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up
  • Parking:

Room Amenities

Hotel Bristol offers 44 accommodations with bathrobes and hair dryers. Rooms open to balconies. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers.

  • Private balcony
  • Television
  • Bathtub or shower
  • Hair dryer
  • Bathrobes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.

Onsite venue - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski equipment rentals on site
  • Downhill skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.

Pet Policy

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

Apartment, Annex Building room category is located 1969 feet (600 meters) from the main building. Check-in is available in the main building.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 15 per person (approximately)
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel
  • Bristol Hotel Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel Zermatt

You should know

  • Hotel Bristol offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.