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5.0 out of 5

"We took an overnight trip from Zurich to Zermatt, so we prioritized proximity to the train station. The Butterfly turned out to be much more than jus ... " More

By a verified traveler on Sat 14 Jan 2023

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Hotel Description

3-star ski hotel near Zermatt-Matterhorn Ski Paradise

Near the slopes

Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Matterhorn Museum and St. Mauritius Church. Mountaineers Cemetery and Zermatt - Furi are also within half a mile (1 km).

9-hole golf course

A golf course and a restaurant are featured at this smoke-free hotel. Take advantage of ski passes and ski storage on site, and enjoy downhill skiing. Enjoy the sauna and free perks like buffet breakfast and an area shuttle.

Economy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$238* Per night/room May 17 - May 18

Junior Suite, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, No Windows

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Butterfly, BW Signature Collection ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Butterfly, BW Signature Collection

Couples (2)
5 out of 5
We took an overnight trip from Zurich to Zermatt, so we prioritized proximity to the train station. The Butterfly turned out to be much more than just convenient to the train station and the main commercial area. The room was spacious, clean, and comfortable. The included breakfast was fresh and offered a lot of options. Most importantly, the service was the best we received anywhere over the course of a full week in Switzerland. The front desk was always well-staffed, and the front desk team was friendly and professional. They offered recommendations to fill our time in Zermatt that proved to be perfect. Thanks to the Hotel Butterfly for making our overnight trip to Zermatt a great success!

Posted by on Jan 14, 2023

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5 out of 5
Just stay here. Rooms are beautiful, clean, and modern. Great location close to the train station, restaurants, etc. but away from the noise. Hotel staff was super friendly. The owner/manager was AMAZING! The nicest person ever. She went above and beyond to support us in our stay. The hotel was incredibly comfortable including the bed and towels. They offered self service and room service laundry. The breakfast was excellent with everything we could ever want.

Posted by on Jul 22, 2019

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About the Hotel Butterfly, BW Signature Collection

Location Bodmenstrasse 21, Zermatt, VS 3920

Property Features

During the winter, enjoy onsite recreation like downhill skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a sauna and a complimentary grocery shopping service. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle

Room Amenities

Hotel Butterfly, BW Signature Collection offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 7:00 AM
  • Social distancing measures are in place
  • Front desk closes daily at 11:00 PM
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Butterfly
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.