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Terrace/Patio
Individually decorated, laptop workspace, linens
Flat-screen TV
Flat-screen TV

Guest reviews

2 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Parking included
Breakfast Available
Bar
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationBasque Railway Museum10 min walk
Popular LocationSanctuary of Loyola4 min drive
Popular LocationPagoeta Natural Park17 min drive
AirportSan Sebastian (EAS)40 min drive

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    About this area

    Azpeitia

    Located in Azpeitia, Pensión Otola is near the boardwalk. Ekainberri and Zuloaga Museum are cultural highlights, and some of the area's landmarks include Sanctuary of Loyola and Church of San Salvador. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.
    View in a map
    Popular Location

    What's nearby

    • Basque Railway Museum - 10 min walk
    • Sanctuary of Loyola - 4 min drive
    • Itzurun Beach - 16 min drive
    • Pagoeta Natural Park - 17 min drive
    • José Mª Iparraguirre - 20 min drive

    Getting around

    • Zarautz Station - 19 min drive
    • AirportSan Sebastian (EAS) - 40 min drive

    About this property

    Pensión Otola

    A bar/lounge, coffee/tea in a common area, and a garden are available at this smoke-free pension. Self parking is free. All 8 rooms offer 2 bathrooms, flat-screen TVs, and showers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows regional sanitization guidelines of Measures to reduce infection (Spain)

    Social distancing

    Contactless check-out
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

    Parking and transportation

    • Free self parking
    • Free nearby parking

    Food and drink

    • Full breakfast available for a fee daily 8:30 AM–11:00 AM: EUR 2-6 per person
    • 1 bar
    • Coffee/tea in common area(s)

    Conveniences

    • No elevators

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)

    Languages spoken

    • Spanish

    Outdoors

    • Garden
    • Terrace

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Heating
    • Linens

    Bathroom

    • 2 bathrooms
    • Shower
    • Towels

    Entertainment

    • 19-inch flat-screen TV

    More

    • Individually decorated
    • Laptop-friendly workspace

    Policies

    Check-in

    Check-in from 4:00 PM - 9:00 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    The front desk is open daily from 4:00 PM - 9:00 PM
    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival

    Renovations and closures

    This property is closed from August 5 2020 to March 31 2021 (dates subject to change).

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between EUR 2 and EUR 6 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Noise-free guestrooms cannot be guaranteed
    Safety features at this property include a smoke detector
    Property Registration Number HSS00591

    We should mention

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
    Only registered guests are allowed in the guestrooms
    3.0
    2 reviews
    5 - Excellent
    0
    4 - Good
    1
    3 - Okay
    0
    2 - Poor
    1
    1 - Terrible
    0

    3.5/5

    Cleanliness

    4.0/5

    Staff & service

    0.0/5

    Amenities

    3.0/5

    Property conditions & facilities

    2/5 Poor

    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Property conditions & facilities, room comfort
    Bof, passez votre chemin... si vous voulez dormir!
    Établissement avec deux faces : - côté salle d'accueil et de petit-déjeuner, la dame Mertxe très aimable prodiguant de bon conseils : tout cela très bien ! - côté couchage : à l'arrière; c'est d'un autre âge, ce n'est pas nécessairement propre, cela tombe en décrépitude, les murs s'écaillent, la partie 'salle de bain' très limite et sans eau chaude, la chambre et le lit minuscules ! Côté respect des normes et salubrité, ça laisse songeur... Et surtout deux points essentiels : - Il est impossible de dormir : nous dormons à côté, voire 'sur' une route des plus passantes... - L'adresse qui est communiquée est identique à un lieu-dit dans la montagne; donc ne pas se tromper, car selon le GPS utilisé : c'est un coup à tourner (et le mot est faible !) pendant très longtemps ! Conclusion : à tarif équivalent (voire inférieur : oui, oui c'est possible !), trouvez une autre adresse; vous serez assurés de pouvoir... dormir; et côté propreté et salubrité : vous ne serez que gagnants ! Sinon, région magnifique, avec des personnes super accueillantes ! Bon séjour !
    Stayed 1 night in Aug 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Accueillant et sympa
    Pension hôtel atypique,très sympa et accueillant .Nous avons eu une bonne surprise en le choisissant .
    Stayed 1 night in Aug 2019