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Overview of Zumaia Hotela

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Exterior
Desk, cribs/infant beds, rollaway beds, free WiFi
Desk, cribs/infant beds, rollaway beds, free WiFi
Flat-screen TV
Desk, cribs/infant beds, rollaway beds, free WiFi

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Business Services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationItzurun Beach15 min walk
    Popular LocationSantiago Beach17 min walk
    Popular LocationCristobal Balenciaga Museum14 min drive
    AirportSan Sebastian (EAS)45 min drive

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About this area

Zumaia

Located in Zumaia, Zumaia Hotela is near the beach. Church of San Salvador and Sanctuary of Loyola are local landmarks, and the area's natural beauty can be seen at Bay of Biscay and Santiago Beach.
Popular Location

What's nearby

  • Itzurun Beach - 15 min walk
  • Santiago Beach - 17 min walk
  • Gaztetape hondartza - 6 min drive
  • Cristobal Balenciaga Museum - 14 min drive
  • Church of San Salvador - 22 min drive

Getting around

  • Zarautz Station - 20 min drive
  • AirportBilbao Airport (BIO) - 48 min drive

About this property

Zumaia Hotela

A bar/lounge, a coffee shop/café, and multilingual staff are available at this smoke-free hotel. WiFi in public areas is free. All 16 rooms offer free WiFi, flat-screen TVs, and hair dryers. Other amenities available to guests include showers, desks, and free toiletries.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 4.50 for adults and EUR 4.50 for children
  • 1 coffee shop/café
  • 1 bar

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff

Languages spoken

  • French
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Cribs/infant beds (surcharge)
  • Heating
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 25 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 4.50 for adults and EUR 4.50 for children (approximately)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number HSS00628

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
3.9
Good
5 - Excellent
2
4 - Good
4
3 - Okay
0
2 - Poor
0
1 - Terrible
1

4.3/5

Cleanliness

4.2/5

Staff & service

1.0/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor y bien ubicado
El personal muy agradable, la zona ideal y la habitación correcta, incluso con un balcón con mesa. Los únicos 'peros' fueron una puerta de la ducha rota y el wifi, que no llegaba apenas a la habitación. Fácilmente solucionable todo.
Stayed 4 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
En la habitacion.no funciona ni el secador de pelo,ni telefono,niel televisor,ni sube ni baja volumen y algunas cadenas ,no se ven,avisado el.propietario lo intenta y no.puede arreglarlo y me deja asi de tranquilo,una actitud inexplicable. No volveria ,ni lo recomendare,es una pena pues es ya la tercera vez q venia,y esta muy bien situado.
Stayed 2 nights in Sep 2019