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Krystal Beach Acapulco

3.0 star property
3-star beachfront resort near Papagayo Beach

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Photo gallery for Krystal Beach Acapulco

Outdoor pool, sun loungers
Front of property - evening/night
Down comforters, in-room safe, blackout drapes, iron/ironing board
Food and drink
Shower, free toiletries, hair dryer, towels
Reviews
6.8

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670
  • Popular LocationParque Papagayo1 min walk
  • Popular LocationPapagayo Beach5 min walk
  • Popular LocationDiana the Huntress16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mountain View

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room,1 King Bed, Ocean View

  • 366 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Park View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Park View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Emporio Acapulco
On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very Good, (1006)
The price is $107
per night
$128 total
includes taxes & fees
Jun 12 - Jun 13
Hotel Emporio Acapulco

About the neighborhood

Acapulco

On the beach.Within a 10-minute walk of this Costera Acapulco resort, you'll find Parque Papagayo and Papagayo Beach. Galerías Acapulco and Condesa Beach are also within half a mile (1 km).
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Parque Papagayo - 1 min walk
  • Galerías Acapulco - 2 min walk
  • Papagayo Beach - 5 min walk
  • Diana the Huntress - 16 min walk
  • La Quebrada Cliffs - 4 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • Starbucks - 3 min walk
  • Vips - 2 min walk
  • La Casa de los Abuelos Galerias Acapulco - 3 min walk
  • Bocana Beach Papagayo - 3 min walk
  • McDonald's - 4 min walk

About this property

Krystal Beach Acapulco

3-star beachfront resort near Papagayo Beach
Some rates at Krystal Beach Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Krystal Beach Acapulco like an outdoor pool, a children's pool, and a spa tub.

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Acapulco resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 400 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 27 2023 to June 30 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 per person
  • Self parking fee: MXN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

How close is Krystal Beach Acapulco to the airport?

Krystal Beach Acapulco is 12.6 mi (33-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Krystal Beach Acapulco have an airport shuttle?

Airport shuttle services are not available at Krystal Beach Acapulco.

How close is Krystal Beach Acapulco to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Krystal Beach Acapulco offer free breakfast?

Free breakfast isn’t provided at Krystal Beach Acapulco, but buffet breakfast is offered for a fee of MXN 400 per person. It's available every day from 7 AM to noon.

Is there a casino at Krystal Beach Acapulco?

No, there is no casino at this resort.

What time is check-in at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Krystal Beach Acapulco?

Free parking is not available at this resort. Self parking is available for MXN 250 per day.

Does Krystal Beach Acapulco have a pool?

Krystal Beach Acapulco features an outdoor pool and a children's pool.

Does Krystal Beach Acapulco have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does Krystal Beach Acapulco have a spa?

This resort doesn't have a spa, but it does offer mani/pedis.

How close is Krystal Beach Acapulco to downtown Acapulco?

Krystal Beach Acapulco is 1.4 mi away from Acapulco.

Krystal Beach Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 244 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 133 out of 1000 reviews" "
Rating 2 - Terrible. 139 out of 1000 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Stayed 2 nights in Oct 2023

6/10 Okay

Daisy

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bar, restaurant, in beach
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Felipe

Stayed 1 night in Sep 2023

4/10 Poor

Hector, Burbank

Business traveler
Reserve abitaciones con camas king size y me entregaron con camas dobles y el personal en recepción muy distraído no te atienden bien es opinion personal
Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Roberto

Stayed 8 nights in Jul 2023

4/10 Poor

Edgar

Traveled with family
Disliked: Property conditions & facilities
We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Stayed 2 nights in Jul 2023

4/10 Poor

pedro rafael

Stayed 4 nights in Jul 2023

2/10 Terrible

Anthony

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
Stayed 4 nights in Jul 2023