2/10 Terrible
Veronica B.
10 ago. 2023
No le gustó: Limpieza
We didn’t stay!
On 4/6, we arrived with confirmation in hand, but our code didn’t work. I called the homeowner, and he wasn’t expecting any renters until 4/13. We were given a working code to the key box, but there was no key. After waiting in our car, someone brought 1 key for 7 people to share. The house was unclean, the tubs had rust stains, and there was a stale odor. We left the property, checked into a hotel and called Evolve (3rd party company used by the homeowner) to let them know and ask for a refund but were told that doesn’t usually happen for cleanliness issues. We were supposed to give the homeowner a chance to rectify the issue. Our weekend was packed with activities; we did not have time to waste. We ended up losing our money and paying for 4 nights of hotel rooms!
Veronica B.
Se hospedó 4 noches en abril de 2023