6/10 Okay
Verified traveler
Mar 3, 2024
Disliked: Cleanliness, staff & service
In need of a deep clean
We stayed at Hotel Kurrajong for 2 nights in a Heritage King Room.
The hotel overall had a nice charm to it when you walk into the foyer. The room itself however was disappointing.
Our room was adjoining another room with a door in between the two rooms. Through this door you could hear everything going in the room next door, there was no sound-proofing. There was also music which could be heard both nights (perhaps from the bar downstairs), which stopped by around 10pm each night.
The level of cleanliness in the room (and hotel overall) was poor. I have taken several pictures, but many areas of the room appeared to not been properly cleaned in months. There was a build up of dust easily seen in numerous places in the room. The furniture had spills on it not wiped up from previous guests making tea/ coffee etc. Many dead bugs and webs could be seen inside the windows and the bathroom itself had not been cleaned properly in a while and was gross, especially behind the door.
The hotel needs a really deep clean and attention to the common areas where dust could be spotted easily. It is sad to see such a beautiful hotel in this state.
Verified traveler
Stayed 2 nights in Feb 2024