Our group was excited as we approached the house, and we couldn’t wait to get in.
The house looked just like the listing as we entered, but we were surprised by the uncomfortable temperature. The thermostat was in the high 70s, and it took hours to get to a comfortable temperature.
The same thing happened the second night when we returned from being out.
Some other aspects of the house that surprised and disappointed us...
* The pool light didn't work, so it was dangerous to use the pool after sunset
* On our final day, we got an email saying we could get a late checkout for a fee. I tried it minutes after 4 pm and was told by Vacasa that it had to be requested before 4 pm (this wasn't in the email)
* The master has windows that bring in direct sunlight at sunrise each morning - they prevented us from sleeping after sunrise and made the room hot
* The master king bed was split in half; one half was higher, and it was uncomfortable
* Many kitchen/cooking basics were absent, such as pepper, olive oil, coffee, and napkins.
* The toilet paper was prison-grade
* The towel rack in the master collapsed to the floor when we put a towel on it
* Lots of dead bugs around the house, especially in the dining room.
* There was a DirectTv remote in the living room, and we spent an hour trying to get the TV to work. Finally, we contacted Vacasa to find out the house doesn't have DirectTV! The remotes for the smart TV were hidden in a fake book