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"Staff is friendly, great value for the price. " More

By a verified traveler on Sat 14 Oct 2023

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Hotel Description

Enjoy free buffet breakfast at this Abilene hotel

Near the airport

Within 2 miles (3 km) of this Abilene hotel, you'll find Abilene Christian University and Moody Coliseum. Hardin Simmons University and Hendrick Medical Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$73* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites University ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites University

Everyone (8) Couples (1) Family (4)
5 out of 5
Good

Posted by on Mar 23, 2024

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4 out of 5

Posted by on Nov 14, 2023

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Comment from Hotel Management

Jan 21, 2024 by Paul

Thank you for taking the time to review our services and hotel. We appreciate your feedback and the 4 out of 5 rating. We're committed to earning that extra star during your next stay and ensuring it's a 5-star experience. If there's anything specific you'd like us to improve or if you have any preferences for your future stay, please let us know. We look forward to the opportunity to host you again and provide an even better experience

5 out of 5
Staff is friendly, great value for the price.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Nov 29, 2023 by ps

Thank you for your positive feedback! We're delighted to hear that our staff's friendliness and the value we offer align with your expectations. We appreciate your kind words and hope to welcome you back for another great experience.

5 out of 5
Our stay at this location was a good experience. We will stay again at this location.

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 4, 2023 by Brandon Cloud, Manager

Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that your stay with us was a good one and that you are considering staying with us again in the future.We greatly appreciate your loyalty and look forward to welcoming you back to our property. If there's anything specific you enjoyed during your stay or if you have any special requests for your next visit, please feel free to let us know. We are here to ensure your future stays are just as enjoyable as this one.

2 out of 5
The room was cold which I liked, one of the staff was rude to a customer next to me as he was just at the wrong comfort suites. My room had trash in the trash can and a tray from a meal in it. The hallway had no AC instead had a portable swamp cooler blowing.

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 26, 2023 by Brandon Cloud, Manager

Thank you for taking the time to share your feedback regarding your recent stay at Comfort Suites University. We sincerely apologize for the inconveniences you encountered during your visit.We want to inform you that we have recently acquired the hotel on September 1st, and we are committed to making the necessary improvements to enhance the guest experience. Your comments are invaluable in helping us address these issues.We are sorry for the temperature concerns and the encounter with a staff member. This does not reflect our usual standards of service. Rest assured, we will address these matters with our team to ensure better guest interactions in the future.Additionally, we will work diligently to improve the cleanliness of our rooms and the comfort of our common areas. Your feedback is essential in guiding us towards these improvements.We appreciate your patience and understanding during this transitional period and hope you'll consider giving us another opportunity to provide you with a more pleasant stay in the future.

1 out of 5
The smell and feel was very off

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 17, 2023 by Brandon Cloud, Manager

Thank you for taking the time to share your feedback about your recent stay. We genuinely appreciate your input as it helps us identify areas for improvement.We're sorry to hear that you found the smell and overall ambiance to be less than satisfactory. Please accept our sincere apologies for any inconvenience you experienced. We take such concerns seriously, and we will work diligently to address them to ensure a more pleasant experience for our guests in the future.

2 out of 5

Posted by on Jun 14, 2023

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2 out of 5
Bedside table lights did not work. Front desk notified but no one ever fixed. Tv did not work until someone came and reset it

Posted by on Apr 6, 2023

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1 out of 5
This hotel was the worst I have stayed in. Especially for the price. There was crusty food on the chair, the lobby, hallways and our room smelled. The shower was rusty. The computers were down. There were no linens on the pull out bed or in the room. We felt so uncomfortable our entire stay.

Posted by on Mar 21, 2023

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1 out of 5

Posted by on Jun 3, 2022

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About the Comfort Suites University

Location 1902 East Overland Trail, Abilene, TX 79601

Property Features

Comfort Suites University offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. The business-friendly Comfort Suites University also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

  • 68 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites University offers 68 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Abilene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast.

Guest appreciation Hour - Onsite lobby lounge. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites University Abilene
  • Comfort Suites University Hotel Abilene
  • Comfort Suites University Hotel
  • Abilene Comfort Suites
  • Comfort Suites University Hotel
  • Comfort Suites University Abilene
  • Comfort Suites University Hotel Abilene

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.