Embassy Suites by Hilton Austin Arboretum

3.5 star property
Hotel near Arboretum at Great Hills Mall in Austin

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and dinner served
Lobby
Reviews
7.6

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking available

Explore the neighborhood

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall20 min walk
  • Popular LocationQ2 Stadium4 min drive
  • Popular LocationJ. J. Pickle Research Campus5 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

Room options

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Austin

Gateway stay.Your stay at this Gateway hotel places you within 3 miles (5 km) of Arboretum at Great Hills Mall and J. J. Pickle Research Campus. Main Event Entertainment is within 6 miles (10 km) and University of Texas at Austin is within 9 miles (15 km).

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Q2 Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 28 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • Starbucks - 14 min walk
  • Panera Bread - 8 min walk
  • The Cheesecake Factory - 17 min walk
  • Dave & Buster's - 6 min walk
  • Lupe Tortilla - 16 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

Hotel near Arboretum at Great Hills Mall in Austin
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Austin hotel.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

How close is Embassy Suites by Hilton Austin Arboretum to the airport?

Embassy Suites by Hilton Austin Arboretum is 18 mi (21-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on Jun 7, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Austin Arboretum have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Austin Arboretum.

Does Embassy Suites by Hilton Austin Arboretum offer free breakfast?

Embassy Suites by Hilton Austin Arboretum offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Embassy Suites by Hilton Austin Arboretum?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Austin Arboretum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Austin Arboretum?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Embassy Suites by Hilton Austin Arboretum features an indoor pool. Pool access starts at 6:00 AM.

Does Embassy Suites by Hilton Austin Arboretum have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Austin Arboretum have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Austin Arboretum to downtown Austin?

Embassy Suites by Hilton Austin Arboretum is 8.1 mi away from Austin.

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 2 nights in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
This is our go-to hotel when we visit family in Austin because of convenience and location. Great breakfast buffet in the mornings, and although an older hotel, the rooms are clean. The stay this time was great except for one small detail...only one of the elevators worked, and it was terribly slow. Minor detail...unless you need to be somewhere.
Stayed 1 night in Feb 2024

8/10 Good

Ashlee

Liked: Cleanliness, staff & service
The staff is super friendly and informative. The facility is clean but need to be updated. Only one elevator was working but it is super slow and the hot tub wasn’t working either. I wish the bathroom was updated as well. However I thought it was a good deal, friendly staff and clean facilities.
Stayed 1 night in Feb 2024

6/10 Okay

Dawn

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth The Price
VERY OUTDATED!! Room was not clean missing items in room. Unstaffed and while staff was nice did not acknowledge issues. Bed was comfortable. Air conditioners are so loud in room it smells musty. Stained furniture. The best thing about breakfast was omelette station. However day two food ordered and never brought to our table so we left. The other food was semi hot. Everyone who works there was very nice. We had four people in our room only 2 towels and 1 was cloth. I asked for another room because this one was missing minibar that was paid for and it looked like the room was still in process of being cleaned and stocked. I was told there are no rooms available to switch us. I had to ask three times for mini bar items. We asked for towels again as well. Pool and hot tub were disgusting. They both had a dirty fill you could clearly see. This hotel needs a major deep clean and remodel. If not a remodel a deep clean and more upkeep. One elevator broken and one that was so slow it barely moves. This is the worst Embassy we have ever stayed at.
Desk chair stained
This was the minibar no items
2 towels and floor towel only
Lamps stained
Stayed 2 nights in Feb 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were very clean and well kept. However broken elevator, nasty pool and hot tub was cold. Breakfast and happy hour was nice though.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lettia

Traveled with group
Jordan was so friendly when we arrived. He made us feel welcomed. The hotel was clean and smelled fresh. The breakfast was great. The only thing I can say negative about our stay was the elevator was very slow and there was only one working.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cold water in dated hotel
First room was musty and didn't seem clean. There was no cold water in the shower the following morning so it was challenging to take shower w/o burning my self. Ask for a new room which I didn't get until that evening staff seem to concern about the state of thing and didn't really bother to apologize even though I am guessing they new about the problems with the rrom.
Stayed 3 nights in Jan 2024

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Liza

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024