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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Exterior
Individually furnished, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Popular LocationGladys Porter Zoo2 min drive
  • Popular LocationValley Baptist Medical Center4 min drive
  • Popular LocationSunrise Mall4 min drive
  • AirportBrownsville, TX (BRO-Brownsville-South Padre Island Intl.)11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.9/10 Good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10/10 Exceptional
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.3/10 Good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8/10 Very Good
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn
Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (422)
The price is $111
per night
$128 total
includes taxes & fees
Jun 19 - Jun 20
Quality Inn

About the neighborhood

Brownsville

Near the airport.Within 2 miles (3 km) of this Brownsville hotel, you'll find Resaca de la Palma Battlefield and Sunrise Mall. Camille Lightner Playhouse and Gladys Porter Zoo are also within 3 miles (5 km).

What's nearby

  • Gladys Porter Zoo - 2 min drive
  • Historic Brownsville Museum - 3 min drive
  • University of Texas at Brownsville - 3 min drive
  • Valley Baptist Medical Center - 4 min drive
  • Sunrise Mall - 4 min drive

Getting around

  • Brownsville-South Padre Island Intl. Airport (BRO) - 11 min drive

Restaurants

  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taqueria Ultimo Taco - ‬9 min walk
  • ‪Southwinds Lounge - ‬10 min walk
  • ‪Captain Bob's Restaurant - ‬17 min walk

About this property

SureStay Hotel by Best Western Brownsville

Enjoy free breakfast at this Brownsville hotel
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front-desk safe, and RV/bus/truck parking. Self parking is free.

This Brownsville hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Frequently asked questions

How close is SureStay Hotel by Best Western Brownsville to the airport?

SureStay Hotel by Best Western Brownsville is 5 mi (11-min drive) away from the Brownsville-South Padre Island Intl. Airport (BRO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Brownsville?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Brownsville on Jun 12, 2024 start from $98.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Brownsville have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Brownsville.

Does SureStay Hotel by Best Western Brownsville offer free breakfast?

SureStay Hotel by Best Western Brownsville offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay Hotel by Best Western Brownsville?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Brownsville?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SureStay Hotel by Best Western Brownsville?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Brownsville have a pool?

SureStay Hotel by Best Western Brownsville does not have a pool.

Does SureStay Hotel by Best Western Brownsville have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Brownsville to downtown Brownsville?

SureStay Hotel by Best Western Brownsville is 2.1 mi away from Brownsville.

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 342 reviews" "
Rating 8 - Good. 95 out of 342 reviews" "
Rating 6 - Okay. 53 out of 342 reviews" "
Rating 4 - Poor. 39 out of 342 reviews" "
Rating 2 - Terrible. 39 out of 342 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Corrie Lewis

Traveled with family
Check in was fine. Room is just ok. Tv doesn’t work, bathroom sink leaks all over the floor. Hotel pool is empty and needs either to be fixed or filled in. Beds were ok. Think the staff tried hard for what they are given to work with. Best western, you need to fix this hotel up. Could be much much better.
Stayed 1 night in May 2024

10/10 Excellent

Yadira

Stayed 1 night in Feb 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is an older property and it shows. It was clean which is great, but the hotel itself is old and that shows. Tv wasn’t working properly, very limited breakfast offerings, the surrounding area seems a bit dodgy. Staff wasn’t overly welcoming or helpful except for the very nice Latino lady that was cleaning the rooms. We also asked for a different room when we checked in because the scent they used when cleaning the room was so overpowering it was noxious. The room they moved us to still had that scent but was quite a bit better than the first one. Not sure what was up with that.
Stayed 1 night in Feb 2024

2/10 Terrible

Catherine

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Claude

Traveled with family
Liked: Staff & service
Disliked: Amenities
Broken door access locks, could not get in through side doors and beds are too high, difficult to climb in
Stayed 3 nights in Feb 2024

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience enjoyed my stay. Reasonable price, professional staff and always there to assist. Very quiet and clean. Supplied with all necessities in the room. Breakfast included. Stayed 3 nights and I will surely come back again.
Stayed 3 nights in Feb 2024

4/10 Poor

Isaac

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Woken up both days as early as 6am. by what I assumed was other guests slamming doors. On final morning realized it was the staff repeatedly slamming a storage room door next to my room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Antonio J

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

4/10 Poor

Lorena

Traveled with family
Disliked: Room comfort
TV channels not working. Bed was very uncomfortable mattress.
Stayed 1 night in Jan 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
The property has been renovated which means it's great functionally. However, asthetically it could be better. Not all the points of entry are accessible with the room keycard. The paper sleeves for the keycards are reused, torn, and dirty.
Stayed 1 night in Jan 2024