10/10 Excellent
Stephanie
Traveled with family and small children
May 14, 2024
Liked: Staff & service, amenities, property conditions & facilities
This location is SO CLOSE to everything! A super short walk to Millennial Park (which was perfect for pictures, and stuff for the kids) and walking distance to the waterfront. We also walked to The Museum of Ice Cream and tons of shopping. The check-in process was seamless. They even waived the early check-in after telling them I had two sleepy babies in the car and it was Mother’s Day. :-) That was such a relief. We decided to pay the $75 valet fee (which conveniently came out of the $100 nightly incidental fee) so we could come and go as we please with our vehicle without paying multiple times to park but because of the close proximity to everything - we never even used our car! Valet guys and bellhops customer service was FIVE STAR! Super friendly and always helpful with a sense of urgency and class! There’s a limited selection Starbucks on-site which I didn’t know until we left - great selling point that could be mentioned at check-in for tired parents. ♥️ Room service prices seemed reasonable although we decided to order DoorDash instead since there were so many delivery fee free options! Seamless delivery as well as many people were opting for DoorDash! My only complaint is that the room could’ve used a deep clean. It was fine surface level but you can tell it hasn’t had a deep clean in a while. The views were incredible and we had a corner unit with walkout balcony but couldn’t really enjoy the view because the windows were SO dirty. Baseboard dust accumulation, etc.
Stephanie
Stayed 1 night in May 2024