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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Exterior
Frette Italian sheets, premium bedding, in-room safe, desk
2 restaurants, breakfast, dinner served; Mediterranean cuisine
Rooftop bar, alfresco dining, open daily
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
521 North Rush Street, Chicago, IL, 60611
  • Popular LocationMichigan Avenue2 min walk
  • Popular LocationChicago Riverwalk8 min walk
  • Popular LocationMillennium Park12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

Room options

View all photos for Grand Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.6/10 Exceptional
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View) | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.7/10 Excellent
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Pendry Chicago
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (694)
The price is $434
per night
$550 total
includes taxes & fees
Jun 6 - Jun 7
Pendry Chicago

About the neighborhood

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Michigan Avenue and within a 10-minute walk of Chicago Riverwalk. Also, Chicago Theatre is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • Navy Pier - 3 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • The Shops at North Bridge - 1 min walk
  • Eataly - 2 min walk
  • Nordstrom - 1 min walk
  • Billy Goat Tavern - 3 min walk
  • Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star luxury hotel near Michigan Avenue
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 14 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Destination fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00–20.00 for adults, and USD 14.00–20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to the airport?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 13.4 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on May 24, 2024 start from $289.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have an airport shuttle?

Airport shuttle services are not available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to the beach?

This hotel is a short 14-minute walk from Ohio Street Beach and 1.5 mi (6-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free breakfast?

Free breakfast isn’t offered at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but full breakfast is offered for a fee of between USD 14.00 and 20.00 for adults, USD 14.00 and 20.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there is no casino at this hotel.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 79.00 per day.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a pool?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not have a pool.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine and al fresco dining.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a spa?

There are no spa services available at this hotel.

How close is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago to downtown Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 1 mi away from Chicago.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1003 reviews" "
Rating 8 - Good. 144 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Antonina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed the stay. However staff could be more professional.. the only lady that was very helpful was the hostess at the restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Grand Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, easy to walk around. Parking is tough but everything else was fantastic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and service were awesome
Stayed 2 nights in Feb 2024

6/10 Okay

dominique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mckinley

Stayed 1 night in Feb 2024

8/10 Good

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel but isn’t quite lux, the rooms are clean but a little underwhelming for the price. The staff is amazing though and the lobby is truly gorgeous in that art deco revival style. The concierge were very helpful and the location is perfect if you want to be in the middle of the action and close to the lake. I wish the television was a smart TV, who watches cable these days, I’d prefer to stream right to the TV. Would I stay here again? Yes. I really did like the easy access to Nordstrom and the lobby bar/lounge was very nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, perfect for a weekend getaway.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed two nights for a family weekend trip for my husband’s birthday. Luigi greeted us and made sure to ask if we were celebrating anything. The room was quiet and plenty of space for my husband and I. The bed and pillows were so comfortable. My only complaint is that the bathroom needs more places to hang towels/toiletry bags, etc
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The Gwen is a great hotel with excellent customer service and facilities. They have many nice features like hot apple cider available in the lobby on a cold afternoon that I appreciated. I highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024