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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Museum of Science and History

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
Outdoor pool, open 6 AM to 9:00 PM, free cabanas, sun loungers
Exterior
Room, 2 Double Beds (Riverfront) | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Reception
Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Popular LocationVyStar Veterans Memorial Arena4 min drive
  • Popular LocationEverBank Stadium5 min drive
  • Popular LocationDaily's Place5 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)20 min drive

Room options

View all photos for Suite, 1 King Bed

LCD TV, MP3 dock

Suite, 1 King Bed

  • 300 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

7.5/10 Good
  • 225 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

7.3/10 Good
  • 225 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

7.8/10 Good
  • 225 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

7.1/10 Good
  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

LCD TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Southbank Hotel by Marriott Jacksonville Riverwalk
Pool
Pet friendly
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1022)
The price is $129
per night
$147 total
includes taxes & fees
Jun 11 - Jun 12
Southbank Hotel by Marriott Jacksonville Riverwalk

About the neighborhood

Jacksonville

City center retreat .With a stay at this Downtown Jacksonville hotel, you'll be within half a mile (1 km) of Museum of Science and History and 2 miles (3 km) of Jacksonville Museum of Modern Art. San Marco Theatre and VyStar Veterans Memorial Arena are also within 2 miles (3 km).

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • River Club - 15 min walk
  • St Johns Provision - 2 min walk
  • Morton's The Steakhouse - 16 min walk
  • The Southern Grill - 3 min walk
  • Sake House - 4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Museum of Science and History
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the airport?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 10.3 mi (17-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on Jun 28, 2024 start from $125.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jacksonville Riverfront.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to the beach?

This hotel is 6.7 mi (15-min drive) from Kurzius Beach.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Jacksonville Riverfront, but buffet breakfast is offered for a fee of USD 19.95 for adults and USD 11.00 for children.

Is there a casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, there is no casino at this hotel, but bestbet Orange Park (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per day, and valet parking for USD 26.00 per day.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool. Guests can enjoy pool access from 6 AM to 9:00 PM.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, pool views, and happy hour.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jacksonville Riverfront to downtown Jacksonville?

DoubleTree by Hilton Hotel Jacksonville Riverfront is 0.9 mi away from Jacksonville.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 290 out of 1031 reviews" "
Rating 8 - Good. 185 out of 1031 reviews" "
Rating 6 - Okay. 234 out of 1031 reviews" "
Rating 4 - Poor. 158 out of 1031 reviews" "
Rating 2 - Terrible. 164 out of 1031 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert, SAVANNAH

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in staff was excellent. They were very welcoming, personable and professional. The room was comfortable but a bit worn. Minimal counter space for toiletries in small bath. Leaf blowers before 8 AM were exceptionally loud. We wish they would wait until after 8 at least.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a solid upgrade!
The room was very dirty upon check-in. As were the bathrooms. The walls had cracks and very visible wear-tear (paint chipping off, electric outlets not working, etc.)
Stayed 2 nights in Feb 2024

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel has seen better days. Ruth Chris inside the property is a plus.
Stayed 2 nights in Feb 2024

2/10 Terrible

yan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for a business trip in Jacksonville, my first time visiting the city. Unfortunately, this experience turned out to be the most disappointing one I've encountered despite having stayed in over 200 different hotels around the world. The room was in terrible condition with melon seed shells scattered next to the bed, a dirty floor, mold, bugs, and an unpleasant odor that made me feel unwell. After checking in and briefly leaving for dinner, returning to the room for just 2 minutes was enough to make me physically uncomfortable due to its uncleanliness. I quickly retrieved my luggage and had to leave the room for my own well-being. When I inquired at the front desk about changing to a cleaner room, I was met with the challenge of their computer system being down. The combination of the foul smell and lack of cleanliness was intolerable for me, leading me to make the immediate decision to check out without hesitation. Despite my request for a refund, it was declined based on their policy, leaving me with the unfortunate outcome of losing my money while leaving behind the unsanitary conditions of the room.
Stayed 1 night in Feb 2024

2/10 Terrible

Anna

Disliked: Amenities
This was one of the worst experiences I’ve had at a Double Tree. The entire hotel was run down and dirty. The room we stayed in was extremely small, bed was broken and sink would not drain. I requested to be moved to a different room but got a quick response of “we are sold out.” I won’t ever go to another Double Tree for this reason.
Stayed 2 nights in Feb 2024

6/10 Okay

Jodi

Liked: Staff & service
It was ok
Stayed 2 nights in Feb 2024

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I was traveling to Jacksonville for a quick one night business trip. When I arrived Monday evening I was greeted by a friendly check-in desk and a great dinner at Ruths Chris. However, once I stepped in my room I was met with an overwhelming smell of mold. The first I did was walk to the main air vent, which was filled with dust and mold. There was also visable dirt and mold build up in the bathroom. The bath tub looked to had been painted or re-coated recently and the paint was peeling and coming off in clumps as I showered in the morning. The sprikler heads and other metal components in the room had a good deal of rust build up on them. If I was staying for more than one night I would have packed my bags and relocated to a different hotel. Extremely dissapointing.
Stayed 1 night in Feb 2024

2/10 Terrible

Cassandra

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
How dare they charge hotel prices for motel rooms. If I could give a 0 star I would. The rooms are filthy, and I say tooms because on my way down to the front desk to complain, there were other ppl on the elevator with the same intentions! The bed didn’t have a bed skirt exposing the box spring which was literally filthy. Baseboards were dirty and coming off. Walls had stains. The carpet was so filthy I had to put towers on the floor to walk on. I checked in at 4pm and checked out at 6pm. I had to waste my time finding another hotel because staying there was not an option!!
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and accommodating with my early arrival. They were able to give me a room at 2:30pm when check-in wasn't until 4pm. My main compliant about this hotel was that the tub had a leak and the noise from the leak was very disruptive. The bathroom was outdated and the room as a whole was just very old and not very inviting. I was only staying one night, so I didn't make a big deal of the leak but if I was staying longer than 1 night I would have requested a different room.
Stayed 1 night in Feb 2024

8/10 Good

Mario

Traveled with family
Hotel is right on the St Johns river
Stayed 2 nights in Feb 2024