I want to give an honest review about my experience.
I will start by saying it is not all bad. They woman I spoke to when coordinating my stay was nice and I did see her try to correct some of the issues of the stay. I will also say the room I stayed in was spacious as well. Unfortunately this didn’t not outweigh some of the significant challenges I experienced while staying here.
Pros: Travel coordinator seems very nice, saw her attempt to correct issues. Room was spacious.
Cons: communication in difficult, information is not relayed in timely or clear fashion. Didn’t receive info on how to get in building till hour before I arrived (3 hours after earliest check in time) and I didn’t get room number until after I arrived and waited with no response. No staff onsite. So if you need help you may find it had to get it. Hard copy key did not work on front door was locked out twice, (one time I left my keys and had to wait over hour in middle of night to be let in, but after I realized the keys didn’t work on door at all so having them would have made no difference), left something in room couldn’t get back in to get it because keys didn’t work. Neighborhood seems questionable. Water barely work in my room, no hot water, couldn’t even shower or wash hands in bathroom. No internet unlike advertised, no one to fix it, had to use hotspot and will end up paying extra for data usage on bill with month. No air conditioning which was not ideal in summer is California.