I checked in about 7pm, credit card machine wasn't working at check in, they wanted a $50 deposit for "incidentals". At 9pm I got a call from the front desk that the credit card machine was working now and to come down and pay the $50 incidental fee, I said I was in bed in my pajamas and wasn't going to get out of bed and get dressed to come down. At 11:20 pm someone from front desk called and said I would have to come to the front desk and put the $50 " incidental" on my credit card. I was woken up with the phone call, I said what time is it?? they said 11:20!! I said what the hell is the matter with you calling me at this hour??? and hung up!!!
Then in the morning at 7:50 am, had a loud pounding on the door, this is the Management I need you to come to the front desk immediately and pay your $50 "incidental" fee, I said I wasn't even dressed yet!!! he said how long is it going to take?? I said when I get ready and come down for breakfast!!! When I got ready and went to the front desk first, I said what's the issue that someone had to call and wake me up at 11:20pm when the card machine wasn't working when I checked in?? What is an Incidental charge for anyway? I was told if I bought any snacks or damaged anything in my room. I said I'm 74 years old I am way beyond doing any damage to my room!! So your going to charge me $50 now on my credit card and when I check out in 30 minutes you will refund my $50?? The woman clerk said well then we will just waive it this time!!!