2/10 Terrible
Ashley
Traveled with family
Apr 6, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed, I feel like I was hotel catfished.
First impression walking into the lobby at 2:30 hoping I could check in 30 minutes early but no. The guy at the front desk said the room isn't ready and he's aiming for it to be ready at 3. Um ok sir, so we walked over by the pool area and let me just tell ya. I feel like I didn't even want to sit on anything. Everything was filthy with stains, you can clearly tell they have not updated anything in the pool area who knows maybe since the 60's? Which I get the vibe is med century but seriously disgusting everything was. Finally our room was ready at 3, of course get lost looking for the room because the guy gave no direction on where to go. We walk isn't the room and immediately "what is that horrible smell?!"
Mothballs? Mold? Stains on the carpet, comforter, everything was just tired and dirty. We didn't want to stay in the room so we left and dreaded coming back.
Came back to the room and just wanted to go to sleep but the upstairs people were so loud and I guess maintenance thought it was a good idea to start welding a gate at 9:00 at night, this went on past 10!!! I will never ever stay here again and I sure hope you all read these reviews before you think about wasting your money here. Also to add I called the desk multiple times but no one answered.