4/10 Poor
Reyna, Esparto
Traveled with family
May 24, 2024
Disliked: Cleanliness, property conditions & facilities
This locations evening check in person was amazing. She was polite friendly and had suggestions for a meal that was later than normal.
Room conditions were mediocre. The bathroom toilet kept running. It was late and not much we could do since we were unpacked already. The wall had blue cleaner maybe all over it and brush marks and hair it looked like. Like someone slipped cleaning stuff on it and never wiped it down. There was a bath mat however the tub was so slippery.
The refrigerator in the room wasn’t working. Again we had a late check in and already unpacked so moving rooms wasn’t an option. I could not save my leftovers from dinner nor could I freeze my ice pack for me knee (recent surgery).
Checking out in the morning I got some ice in a bag for my knee. The check out girl was different than the night before. Could have cared less and no enthusiasm what so ever. I asked if by chance I could keep a small towel (explaining the fridge and knee and ice issue). Again in her lack of even caring for her job was a nope. It at this time.
Not hopeful I will stay here again.
Reyna
Stayed 1 night in May 2024