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Hotel Description

4-star hotel near Aalborg Historical Museum

Heart of Aalborg

A stay at this Aalborg Centrum hotel places you steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. Jomfru Ane Gade and Jens Bangs Stenhus are also within half a mile (1 km).

Business services

This hotel features a gym and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Self parking, a terrace, and a computer station are also offered.

Free WiFi, cable TV

In addition to TVs with cable channels, the 224 guestrooms offer free WiFi and room service. Other amenities include hair dryers, safes, and phones.

Double Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$112* Per night/room Nov 15 - Nov 16

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Helnan Phønix Hotel

Location Vesterbro 77, Aalborg, DK-9000

Property Features

As a guest of Helnan Phønix Hotel, you'll find a fitness center, a terrace, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Helnan Phønix Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Aalborg Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Helnan Phønix Hotel offers 224 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Brigaderen - This lobby lounge serves breakfast only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for DKK 100.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Helnan Phønix Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 120 for adults and DKK 120 for children (approximately)
  • Uncovered self parking fee: DKK 75 per day
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helnan Phoenix
  • Helnan Phoenix Aalborg
  • Helnan Phoenix Hotel
  • Helnan Phoenix Hotel Aalborg
  • Phønix Hotel Aalborg
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.